Operations Officer

Reports to: Deputy Chief of Party (DCOP)

Job Grade/Ranking: SIE-05

Project: USAID/Ethiopia Performance Monitoring and Evaluation Service (EPMES) Activity

Duration: Full time (April 1, 2019 – April 3, 2020)

Who we are:

Social Impact (SI) is an international development management consulting firm based in the United States, Washington DC. SI’s mission is to improve the effectiveness of international development programs in improving people’s lives. We provide a full range of management consulting, technical assistance, and training services to strengthen international development programs, organizations, and policies. We provide services globally in the areas of monitoring and evaluation, strategic planning, project and program design, organizational capacity building, and gender and social analysis. SI services cross-cut all development sectors including democracy and governance, health, education, the environment, and economic growth. SI’s clients include US government agencies such as USAID, the Millennium Challenge Corporation, the US Department of State, bilateral donors, multilateral development banks, foundations, and non-profits.

Job Summary:

Reporting to the Deputy Chief of Party (DCOP), the Operations Officer provides operations support in the areas of safety and security, field operations and management, logistics,procurement, and administrative support for the Ethiopia Performance Monitoring and Evaluation Service (EPMES) Activity. S/he will oversee all aspects of procurement of goods and services according to USAID rules and regulations, as well as ensure provision of logistical and office administrative support for all project activities. The Operations Officer supervises the Driver/Logistics Assistants and Office Cleaner.


Logistics Planning and Management

  • Field travel management, including arranging air travel and lodging for travelers
  • Arrange vehicle rentals and taxis for field trips and within the city
  • Assist in coordination of workshops, trainings, etc.
  • Arrange venues and set up for EPMES events
  • Coordinate catering and printing materials

Procurement Activities & Assistance

  • Assist in collating and revising Requests for Quotations (RFQs)
  • Review and assess quality assurance for vendor quotes or proposals
  • Draft justification for selection of vendors in accordance with USAID and SI policies
  • Draft purchase orders and supporting documents to complete procurements
  • Maintain close communication/relationship with local vendors and service providers to ensure greater compliance with contract terms

Supply Management

  • Keep records of office equipment, furniture, and supplies inventory
  • Prepare regular Fixed Assets Reports and project inventories
  • Manage office supplies including stationery, utilities, and other supplies (maintain storage stock)
  • Ensure the functionality and maintenance of all office equipment, such as the office printer
  • Monitor efforts by Logistics Assistants/Drivers to prepare procurement documents

Office Safety and security

  • Serve as daily point of contact for security matters inside office and field teams by coordinating and documenting all security incidents with the DCOP
  • Maintain office security with periodic check-ins with landlord and the in-house security company
  • Maintain emergency contact list of project staff and conduct periodic testing of staff phone tree
  • Prepare welcome packet for travelers to Ethiopia, including a detailed security brief and safety procedures
  • Conduct oral security briefings with HR to all incoming consultants and new hires
  • Maintain regular contact with SI-HQ Security Team for reference and policy updates

Office Administration

  • Answer the SI-Ethiopia phone
  • Compile, properly organize, and record office documentation and correspondence
  • Ensure all annual vehicle insurance policies/plans are renewed in a timely manner
  • Ensure vehicle maintenance and service plans are followed by the Drivers/Logistics Assistants
  • Liaise with Ethiopian Immigration to facilitate business visas for HQ staff and international consultants

Petty Cash Management and Control

  • Responsible for monitoring petty cash and emergency funds in compliance with SI procedures
  • Conduct regular cash counts and safekeeping

Supervisory Role

  • Supervise two Drivers/Logistics Assistants and one Office Cleaner
  • Discuss performance goals and conduct annual performance appraisals of supervisees
  • Perform any other duties as assigned

Qualifications and Work experience:

  • Bachelor’s degree in Business Administration, Office Management, or related field
  • Minimum of 3 years of hands-on operations and administrative support experience
  • Excellent computer skills, particularly with Windows, Microsoft Office applications, required.
  • Strong professional, interpersonal, and written and oral communication skills (in English and Amharic)
  • Must be fully comfortable using online applicant systems and candidate databases as a recruitment tool
  • Experience with security protocols in an office setting a plus
  • Proven ability to effectively manage a varied workload with competing tasks and work with tight deadlines
  • Ability to work well in teams, as well as independently
  • Capable of independent action and sound judgment
  • Must have strong problem-solving skills
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Director of Finance and Administration (DFA), USAID Backbone Support and Learning

Proposal Objective:

SI is preparing a proposal for an anticipated five-year USAID-funded collaboration and learning project. This coordination, collaboration, and learning platform will contribute to all aspects of the results framework. It will also make a central contribution to the RISE II transformative outcome of “Enhanced capacity to learn and adapt among beneficiaries, local partners, and partner governments.” The project is expected to be awarded May 2019.

**Please note: This is a local position. Only Nigerien citizens are eligible to apply.**

Position Description:

SI is seeking a full-time DFA to oversee financial management, procurement, logistical, human resources, recruitment and administrative support to the project team, and ensure activities are carried out in a manner consistent with the objectives of the project, and in compliance with USAID regulations and SI policies and procedures. The DFA position will be full-time, based in Niger, for the duration of the project.


  • Oversee finance, administration and operations for all activities for the project.
  • Oversight of procurement, logistics, human resources, accounting and finance, and records.
  • Manage the Contract budget and preparing financial reports for submission to USAID.
  • Ensure funds expended are compliant with USG regulations and policies.
  • Implement fraud mitigation practices and ensure systems and processes are implemented effectively to support implementation of the award.
  • Work with the Chief of Party to ensure that financial management and reporting is complaint with USAID requirements.


  • Bachelor’s degree in a related field required; advanced degree preferred.
  • At least eight years of financial management, administration and procurement with USAID-funded projects.
  • Knowledge of USAID financial and contractual rules and regulations, including AIDAR and the FAR.
  • Previous experience managing finance and administration for USAID-funded contracts required.
  • Proven ability to manage and monitor diverse staff.
  • Must have high proficiency with Microsoft Office Suite, particularly Excel and QuickBooks.
  • Exceptional organizational skills and attention to detail.
  • Ability to organize, manage, prioritize, and follow through on multiple tasks in a fast-paced, deadline-oriented environment.
  • Proven capacity to take initiative and willingness to learn new skills as needed.
  • Strong work ethic and the ability to work well independently and as part of a team.
  • Fluency in English and French required.

Come join our energetic and innovative team!  We offer you the opportunity to play a leading role in the growth of our company, work as part of a creative and committed team, and make a difference in the well-being of our world.

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Financial Planning and Analysis (FP&A) Manager / Senior FP&A Manager (10-11)

Location: Bethesda, Maryland

Job Code: 4293

Function of the Position:

The FP&A Manager/Senior FP&A Manager is a full-time, professional role providing a range of financial support to the growth and effective management of DAI and its various business units. The FP&A Manager/Senior FP&A Manager is responsible for DAI’s Indirect cost and rate management including cost allocations, financial analysis and reporting for corporate functions and completing ad hoc financial analysis. The role requires the ability to work effectively under tight deadlines, extreme attention to detail, and consistently accurate, high quality financial analyses.

Roles and Responsibilities:

1. Indirect Cost and Rate Management

  • Support DAI’s Indirect Cost management processes to include preparation of annual NICRA rates proposal, Incurred Cost Submission (ICS) preparation and incurred cost audits (ICAs)
  • Responsible for maintaining monthly NICRA rate and allocation modeling.
  • Support DAI’s indirect rate development and modeling during quarterly forecast and annual budgeting process.

2. Financial Analysis and Reporting

  • Conduct analyses and reporting for corporate functions including, monthly financial analysis, reforecasting, variance analysis, pipeline analysis, and graphical summaries of business unit financial performance.
  • Support corporate consolidation analyses and reporting, including annual corporate budgeting process
  • Corporate functions planning and forecasting as part of annual corporate-wide planning processes.
  • Support the implementation of new financial reporting and roll out of the Hyperion planning system
  • Other ad-hoc financial analyses

3. Financial Processes Improvement, Ad Hoc Reporting and Analyses, and Special Projects

  • Manage or perform periodical or ad hoc financial data analysis, queries, reconciliations and reports as needed from DAI’s senior management or to satisfy external client or audit requests;
  • Support initiatives targeted at financial processes improvement and the implementation of changes to achieve efficiencies and the company’s objectives in the areas of project billing, contract compliance and reporting, indirect cost recovery, financial reporting and analysis

Additional responsibilities may be assigned as business needs evolve.


Minimum Qualifications:

  • Grade 10: Bachelor’s degree and nine years of relevant professional experience or Master’s degree and seven years of relevant professional experience
  • Grade 11: Bachelor’s degree and eleven years of relevant professional experience or Master’s degree and nine years of relevant professional experience
  • Experience in US Government Cost Accounting principles and/or indirect rate models.
  • High proficiency in MS excel (e.g., formulas, pivot tables, tables and graph production) and in MS PowerPoint.
  • Strong analytical skills
  • Ability to write precisely and concisely
  • Ability to influence and work in a support role
  • Ability to prioritize work and meet deadlines
  • Ability to work independently and under high pressure
  • Equivalent education and experience will be considered.

Preferred Qualifications:

  • Working knowledge of MS PowerPivot and Power BI preferred.

Supervisory Requirements: None

DAI is an equal opportunity/affirmative action employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. EOE – Minorities/Females/Disabled/Veterans

In your application, please specify that you found out about this opportunity on GCFjobs.com
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