The European Border and Coast Guard Agency, also known as Frontex, is an agency of the European Union headquartered in Warsaw, Poland, tasked with border control of the European Schengen Area, in coordination with the border and coast guards of Schengen Area member states.

Frontex was established in 2005 as the European Agency for the Management of Operational Cooperation at the External Borders, and primarily responsible for coordinating border control efforts. In response to the European migrant crisis of 2015–2016, the European Commission proposed on 15 December 2015, to extend Frontex’s mandate and to transform it into a fully-fledged European Border and Coast Guard Agency. On 18 December 2015, the European Council roundly supported the proposal, and after a vote by the European Parliament, the European Border and Coast Guard was officially launched on 6 October 2016 at the Bulgarian external border with Turkey.

Reporting to the Director of Capacity Building Division (DoD), the Head of Pooled Resources Unit is responsible for: Assisting, advising and supporting the DoD in developing and implementing the Frontex Strategy in areas of responsibility in line with the mission, vision and core values of Frontex.

The Unit is responsible for the development, maintenance and support of the Agency’s ICT infrastructure, as well as the IT services and products. The ICT Unit provides and organises the first, second and third lines of support to all Frontex ICT systems, monitors them and seeks to improve the quality

Warsaw, Poland
The Task Force on ETIAS and Interoperability (ETIAS) pursues the objective of setting up an operational European Travel Information and Authorisation System (ETIAS) Central Unit. The goal will be accomplished in close cooperation and partnership with two other EU Agencies (namely, EU-LISA - responsible for the development of the IT platform, and Europol