Communications Officer

Prague, Czech Republic
Industry Sector:
International Public Sector
Type of contract:

Communications Officer

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Interested in this role? Speak to GNSS/GSA at the European Union Careers Fair

Deadline for applications: 22/10/2018 11:59 a.m. (GMT+2)

Type of Contract: Temporary Agent

Grade/Function Group: AD6

Place of employment: Prague

Contract Duration: 5 years with possibility of renewal


The European GNSS Agency (GSA) is responsible for the operations and service provision for the European Global Navigation Satellite Systems (GNSS) EGNOS and Galileo. By developing a new generation of GNSS, Europe is laying the foundation for new high-technology industrial development, leading to job creation and economic growth. These European flagship space programmes, which embody what can be achieved when Europe works together, are already bringing real benefits to people and business in Europe and around the world.

The GSA’s core mission is to ensure that European citizens get the most out of Europe’s satellite navigation programmes. The Agency does this by:

  • Designing and enabling services that fully respond to user needs, while continuously improving the European GNSS services and infrastructure
  • Managing the provision of services that ensure user satisfaction in the most cost efficient manner
  • Engaging market stakeholders to develop innovative and effective applications, value-added services and user technology that promote the achievement of full European GNSS adoption
  • Ensuring that European GNSS services and operations are thoroughly secure, safe and accessible

The GSA is operated and supported by a multicultural team of professionals with interdisciplinary expertise working to ensure that the end-user is kept at the centre of Galileo and EGNOS.

GSA Communications

The GSA Communications department is responsible for the information provision and dissemination, promotional activities, and outreach initiatives of the GSA. Among other things, the GSA’s communication activities focus on the development and implementation of communication strategies and initiatives that support the objectives of four key areas of activity:

  • GSA Corporate Communications: communicating information regarding the Agency in general and, specifically, its image, responsibilities, facilities, milestones and staff.
  • European GNSS service, applications and R&D promotion: promoting GNSS R&D activities, achievements and other service and application related communications, in cooperation with the European Commission and in support of the GSA Market Development, Security and Exploitation (Service Provision and Operations) Departments.
  • Stakeholder Liaison and Communication: communicating, providing relevant information and promoting relationship-building with relevant external stakeholders.
  • Internal Communication: communicating and establishing a consistent dialogue with GSA staff regarding the Agency, its actions, staff and milestones, as well as other relevant team building and knowledge-enhancement related actions, in conjunction with the GSA Human Resources Department.


The Communications Officer for the European GNSS services will report to the Head of Communications and be part of a small and effective Communication Team.

Along with contributing to the implementation of the Agency’s annual Communication Plan, he/she will focus on the implementation of a range of tasks in support of EU GNSS service, applications, and R&D project communication and promotion, in cooperation with the GSA Market Development and the GSA Galileo and EGNOS Service Programme Management teams.

His/her contribution will include the following non-exhaustive list of tasks:

  • Contribute to communication and engagement strategies to increase Galileo and EGNOS brand awareness and use, implementing a wide range of traditional and digital communication, promotion and community-engagement initiatives
  • Lead and coordinate the development of digital solutions to reach existing and new user communities, and enhance programme visibility including, but not limited to, communication tools such as newsletters, videos, apps, webinars, online surveys, and user consultations
  • Develop awareness-raising campaigns to improve understanding of the EU GNSS programmes, boost market adoption and enhance user-community engagement
  • Contribute to the organisation and effective implementation of relevant communication events, including the coordination of the complementary activities, contracts and logistics required to ensure the successful presence of targeted exhibition stands and related activities
  • On-going liaison with external contractors in order to ensure the efficient and timely organisation of events, production and distribution of publications and multimedia and promotional materials
  • Manage the Agency’s websites and social media channels
  • Draft engaging and relevant content for news items, backgrounders and briefings for the media
  • Devise and implement online outreach strategies and plans, for the promotion of events, publications, newsletters and new EU GNSS services and tools
  • Advise colleagues and project-partners on effective communication opportunities and creative solutions



The selection procedure is open to applicants who satisfy the following eligibility criteria, on the closing date for application:

  1. A level of education which corresponds to completed university studies of at least three years attested by a diploma
  2. Appropriate professional experience of at least three years after having obtained the required diploma
  3. Be a national of a Member State of the European Union
  4. Be entitled to his or her full rights as citizen
  5. Have fulfilled any obligations imposed by the applicable laws concerning military service
  6. Meet the character requirements for the duties involved
  7. Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of his/her duties
  8. Be physically fit to perform the duties linked to the post


All eligible applications, according to the afore-mentioned criteria (part A), will be assessed against the requirements listed below.

The Selection Board responsible for this selection will determine the criteria to be assessed in the various phases of the selection procedure (assessment of the application forms, interview and written test) prior to being granted access to the names of the applicants. At least all essential criteria will be assessed during the applications evaluation phase.

Please note that non-compliance with any of the Essential requirements may result in the exclusion of the candidate from the selection process. Advantageous requirements constitute additional assets and will not result in exclusion, if not fulfilled.

Essential requirements

  1. University degree preferably in communications, political science or international relations
  2. Experience in communication planning and strategy for international organisations
  3. Broad experience and working knowledge of website design and management and professional use of social media platforms for communications campaigns
  4. Experience in organising large international events
  5. Experience working with trade press and the organisation of press conferences and briefings
  6. Excellent spoken and written English

Advantageous requirements

  1. Experience with and knowledge of the organisation, structure and working procedures of the European Commission and/or EU Agencies
  2. Experience in Crisis Communications
  3. Experience with managing the production of publications and videos

Behavioural competencies

  1. Motivation
  2. Excellent drafting and communications skills, ability to communicate at all levels within and outside of the Agency in a clear and engaging manner
  3. Capacity to coordinate several processes and projects simultaneously: strong planning and organisation skills
  4. Service mind-set, collaborative and result-oriented approach
  5. Strong sense of initiative, flexibility and a problem-solving approach
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European Global Navigation Satellite Systems Agency (GNSS /GSA)

The GSA’s mission is to support European Union objectives and achieve the highest return on European GNSS investment, in terms of benefits to users and economic growth and competitiveness, by:
- Designing and enabling services that fully respond to user needs, while continuously improving the European GNSS services and Infrastructure;
- Managing the provision of quality services that ensure user satisfaction in the most cost-efficient manner;

All European Global Navigation Satellite Systems Agency (GNSS /GSA) jobs