Head of Public Safety and Community Outreach Department

Skopje, Macedonia
Industry Sector:
International Trade & Development
Type of contract:

Head of Public Safety and Community Outreach Department

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Issued By: OSCE Mission To Skopje

Vacancy Number: VNSKPS00539

Vacancy Type: International Seconded

Duty Station: Skopje

Date Of Issue: 17 October 2018

Deadline For Application: 13 November 2018 – 23:59 Central European Time (CET/CEST)

Tasks and Responsibilities

Under the direction of the Head of Mission (HoM) and the Deputy Head of Mission (D/HoM), and in close co-operation with the Chiefs of Units within the Department, the Head of Public Safety and Community Outreach Department (PSCOD) will perform the following duties:

  • Having overall responsibility for the PSCOD, including its two Units: Police Development Unit and Monitoring Unit as well as the Programme Support and Analysis Cell (in total 40+ staff), in relation to all aspects of management, programming, staffing and administration;
  • Planning and formulating the programme’s priorities and resource needs; leading the development and implementation of all PSCOD policies, strategies and methodologies and overseeing annual and strategic planning, including budgets;
  • Being responsible for achieving programme objectives, identifying separate projects to achieve these objectives and monitoring project development and implementation;
  • Supervising and providing policy guidance in all areas of intervention of Public Safety and Community Outreach related issues, with special attention to the relation with Ministry of Internal Affairs and other government institutions, local authorities and civil society interlocutors, and general public at local and central level;
  • Supervising the work of the Chiefs of Units in overseeing and prioritizing field tasks, identifying and analyzing trends in the Department’s issues and developing strategic plans to ensure that all activities are in line with and contributing to the fulfillment of the Mission’s mandate;
  • Closely co-ordinating project activity with the Head of the Human Dimension Department in areas in which both Departments are engaged and co-ordinating and communicating with other Mission units as necessary;
  • Being responsible for the overall supervision and clearance of reporting, publications and public outreach; representing the Department, delivering speeches, attending conferences and giving presentations on
  • Mission’s activities;
  • Advising the Head of Mission and Deputy Head of Mission on matters concerning the Department’s portfolio and leading the Department’s contribution in briefings and updates to Senior Management;
  • Liaising with the OSCE Institutions and the Secretariat’s specialized offices/units in all matters of relevance for the Department;
  • Liaising with senior government officials, international organizations, the diplomatic community, NGOs, and other Mission departments on all matters falling under the competencies of the Department;
  • Performing other related tasks as assigned.

General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure

Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • Demonstrable organizational skills
  • Proven ability to communicate effectively, both orally and in writing
  • Demonstrable interpersonal skills and documented experience in negotiations
  • Depending on the field activity’s mandate, significant prior experience in relevant fields such as international customs practices and procedures, law enforcement, and military observations and arms control may also be required
  • Negotiating experience, preferably in the area of monitoring operations and/or related activities

Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:


Second-level university degree/certified training course in relevant field. Second-level university degree in a management discipline an asset


Minimum 10 years relevant, diversified and progressively responsible professional experience including at least 5 years at the management level relevant to the actual position

Mission Specific Requirements

Additionally, this particular post has specific requirements:


  • Second-level university degree in political sciences, social sciences, international relations, public policy, law or police academy;
  • Previous work experience in an international environment or within field missions;
  • Strong managerial, diplomatic and organizational skills;
  • Experience with capacity building of institutions, field work and monitoring, security and early warning mechanisms and law enforcement training;
  • Experience in managing a large variety of staff, including senior international mission members and national professional officers with different fields of expertise;
  • Demonstrated experience in strategic planning and leading program implementation;
  • Demonstrated ability and willingness to lead and work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
  • Demonstrated ability to work on cross-cutting issues across bureaucratic lines;
  • Cultural sensitivity and sound judgment, highest professional and ethical standards;
  • Flexibility and ability to work under pressure and with limited time frames;
  • Ability to operate windows applications, including word processing and e-mail.


Knowledge of the local language or most common lingua franca spoken in the Mission area

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Organization for Security and Cooperation in Europe (OSCE)

The OSCE is a forum for political dialogue on a wide range of security issues and a platform for joint action to improve the lives of individuals and communities. The organization uses a comprehensive approach to security that encompasses the politico-military, economic and environmental, and human dimensions.

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