Field Operations Coordinator, Operations Group

Washington D.C, United States
Type of contract:

Field Operations Coordinator, Operations Group

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The Field Operations Coordinator provides operational coordinating and administrative support to IREX’s overseas field offices.


  • Provides day-to-day administrative and operational support and guidance to IREX’s field offices and DC-based program teams
  • Initiates the planning of and monitoring of the start-up and close-out processes of IREX Field Offices
  • Works closely with the (Senior) Field Operations Officer for new country registration; research and selection of legal firms; preparation and submission of organizational documents, powers of attorney, etc
  • Works closely with the (Senior) Field Operations Officer to proactively manage field office close-outs this includes terminations of Powers of Attorneys, closure of bank accounts and termination of country registrations and relevant permits as appropriate
  • Manages, updates, and validates entries in the IREX Field Operations database
  • Manages and maintains the Field Operations pages of the IREX internal portal, including ensuring documents and templates are updated and easily accessible
  • Manages and maintains the Field Operations Country Profiles Database and ensure information is entered on a timely and consistent basis
  • Maintains Field Operations Standard operating procedures (SOP) and ensure they are up-to-date
  • Under the supervision of the Director for Global Security provides coordinating and administrative support for field security and risk management matters. This includes:
    • Development and updates to Field Security Handbook and policies
    • Maintains and updates the ISOS Travel Tracker platform regularly and ensures that data from travel partners and individuals are accurate
    • Plays key support role in pressure testing scenario exercises as instructed and executed by the Director for Global Security
    • Provides monthly updates on field operations related security issues or training requirements
    • Scheduling of Security Focal Point Trainings
    • Supports Desk Assessments for Field Security
    • Conducts quarterly testing of satellite phone network and systems
    • Undertakes field security related research projects
  • Identifies and documents best practices, lessons learned and performs root-cause analysis and other problem-solving activities to identify effective corrective actions and improvements to current field operations policies and procedures
  • Develops and utilizes professional networks to inform decision making and benchmarking of best practices for international operations
  • Creates and maintains complete documentation of decision-making processes
  • Provides orientation to HQ and field-based staff, as requested
  • Maintains effective relations and coordination with HQ and field staff, vendors, and partners
  • Travels to international field offices as and when requested to support field office audits, reviews and audits (up to 10%)
  • Provides backup support to (Senior) Field Operations Officer when necessary
  • Other duties as assigned


  • Bachelor’s degree in international development, or similar required
  • Minimum two years’ professional experience in administration and operations in an international development context preferred
  • Demonstrated understanding of United States Government (USG) regulations and compliance issues
  • Ability to work with and communicate effectively with colleagues at all levels of the organization
  • Detail-oriented, highly organized with the ability to multi-task and work independently
  • Strong computer skills, especially Microsoft Office: Outlook, Word, PowerPoint, and Excel
  • Ability to work and communicate effectively across borders and cultures
  • Ability and interest to work in a fast-paced, small office work environment
  • Arabic, French and/or Spanish language skills preferred
  • Overseas non-profit experience preferred but not required
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