Primary Location: Belgium-Brussels
NATO Body: NATO Communications and Information Agency (NCI Agency)
Salary (Pay Basis): 8,909.72Euro (EUR) Monthly
The NCI Agency is currently seeking a dynamic, forward thinking, self-driven and motivated Head of Human Resources with proven leadership and management skills to lead a team of professionals that hires and develops a first class workforce to deliver technology in support of NATO’s mission across Europe and North America
You will be responsible for providing strategic HR advice to support the delivery and execution of the Agency’s business strategy. You will develop and evolve the Human Resources function to engage and address people, policy and cultural issues using accurate metrics and data. You will also promote and maintain professional relations with human resources officers in other NATO organizations and other external bodies to gather insight and intelligence.
As an advisor to the General Manager and the Agency Executive Management Board and Directors, you will ensure that critical issues effecting the Agency’s workload and emerging Human Resource challenges are addressed in a timely and informative method to ensure Management can mobilise high quality services and optimally deploy the Agency’s workforce.
Under the direction of the General Manager, you will:
- Identify, develop, implement and manage civilian and military human resource requirements and organisational structures;
- Oversee the recruitment process, especially for senior appointments (A5 and A6) and ensure that the integrity of the process is in adherence with NATO Civilian Personnel Regulations (NCPR)
- Ensure, in conjunction with the Agency Security Manager and Health and Safety officer, that the NCI Agency Occupational Health Policy and practice is compliant with NATO and national regulatory requirements.
- Work in support of and in coordination with the Chief Operating Officer (COO) over the development and management of a Matrix organization in particular to ensure the development of staff core competencies and to match the Agency human capital to workforce current and future requirements;
- Ensure the strategic alignment of human resource policies and services with the operations and missions of the Agency in order to advance and evolve policies to capture developments in human resource management;
- Formulates HR Management strategy, planning and policies;
- Develop and maintain HR management annual Objectives and Key Performance Indicators (KPIs)
- Assure adherence to NATO CPR, NATO and NCIO/NCIA HR policies in the administration of personnel issues and relating to deployment of the NCI Agency personnel; provides management as required;
- Is responsible for the accurate management of HR information enabling high-level planning and alignment of the human resources strategy with the financial and business planning of the Agency;
- Lead, empower and develop a high performing team of human resource professionals in the design and delivery of an integrated platform of services which both ensures consistent and responsive service to management and staff and safeguards the treatment of staff in accordance with NATO and Agency policies;
- Support the General Manager in the management of relations with Civilian Staff Associations;
- Support management in recognising opportunities for Agency staff wellbeing and health improvement to support workforce efficiency.
- Oversee the effective accomplishment of all aspects of the Agency’s HR management process and the provision of related HR services (recruitment, training, performance management, recognition, personnel administration, medical/sickness absence and staff wellbeing, manpower and organization functions) using an evidence based approach to include Key Performance Indicators.
- Represent the Agency as a member of the NATO Advisory Panel on Administration and the Joint Consultative Board mandated to develop changes to NATO Civilian Personnel Regulations.
- Assists in clear, concise policy development and writing effective implementation instructions;
- Act as a key member of the Agency Executive Management Board (EMB);
- Maintain Strategic HR data;
- Provide a focal point for staff with respect to changes to NATO regulations and Agency policies;
- Oversees the development of implementation instructions, as required;
- Assist the Legal Adviser, Directors and Heads, as appropriate representing the Agency on Civilian Appeals Board cases;
- Provide counselling to staff members on personnel related issues;
- Co-ordinate and establish relationships with all National Military Representatives to NATO having military representation with the Agency; and with NATO Military Representatives’ HR staffs;
- Negotiate NCI Agency military workforce/sourcing strategy requirements with the NATO Defence Manpower Committee;
Serve as responsible fund manager for human resource expenditures in coordination with the Financial Controller
We are looking for a candidate with a Masters (MSc, MA or MBA) degree at a nationally recognised/certified University in a related discipline with 10 years post-related experience. Exceptionally, the lack of a degree may be compensate by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, or with a military experience in a related subject.
In addition to at least 10 years of relevant experience, you will have:
- Thorough knowledge of state-of-the-art human capital management concepts with extensive practical experience in developing and implementing human resource policies and practices that leads to productivity improvements;
- Experience in the use of information technology tools in the field of human resources;
- High degree of Emotional Intelligence, ability to deal authoritatively with complex and sensitive human resources personnel issues tactfully and discretely
- Experience of change management in a large and complex organization.
- Experience in working in a dynamic high-technology organization;
- Proven leadership of teams and management of staff, with a proven ability to efficiently build a team esprit de corps ideally in an international organization
- Ability to cope with a large workload in a changing climate environment;
- Proven ability to communicate orally and in writing with good briefing skills;
- Experience of working in an international environment comprising both military and civilian elements;
Ideally, you will also possess some or all of the following:
- Comprehensive knowledge of NATO manpower and personnel directives and NATO Civilian Personnel Regulations and other relevant financial and administrative directives;
- Prior experience in working in a Matrix organization;
- Relevant post-graduate qualifications;
- Knowledge of NATO responsibilities and organization, including the workings of the NATO committee structure or equivalent;
A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable; NOTE: Most of the work of the NCI Agency is conducted in the English language.