Dialogue Facilitation Officer

Industry Sector:
International Public Sector
Type of contract:

Dialogue Facilitation Officer

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Dialogue Facilitation Officer

Tasks and Responsibilities
Under the general direction of the Head of Human Dimension Unit of the OSCE Special Monitoring Mission to Ukraine (SMM) and the immediate supervision of the Deputy Head of Human Dimension Unit, as Dialogue Facilitation Officer, you will be responsible for:

  1. Monitoring and reporting on issues related to dialogue facilitation;
  2. Training staff in dialogue facilitation, effective communication and other issues related to dialogue;
  3. Designing and implementing dialogue processes for de-escalation, confidence-building, reconciliation and postconflict rehabilitation;
  4. Supporting Monitoring Teams on the ground in implementing dialogue facilitation activities;
  5. Supporting and assisting in the organization and implementation of dialogue initiatives including administrative and logistical requirements;
  6. Representing SMM at meetings with NGOs and INGOs;
  7. Monitoring and analysing developments with relevance to dialogue;
  8. Engaging with a wide-range of interlocutors and relevant institutions in a politically informed and conflict sensitive manner;
  9. Supporting and assisting in the design, organization and carrying out of conferences and other public events;
  10. Performing other tasks as required.
General Minimum Requirements
The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure
Field of Expertise Requirements
The general minimum requirements for working in this field of expertise are:

  • Experience working with human rights, minority or gender issues
  • Demonstrable organizational, analytical, communication and interpersonal skills
  • Experience in drafting reports
Level of Professional Competence Requirements
Furthermore, this level of responsibility requires the following:


First-level university degree in political sciences, international relations, public policy, law, international human rights law or other human rights related fields


Minimum 6 years of relevant professional experience

Mission Specific Requirements
Additionally, this particular post has specific requirements:


  • Minimum of six years of relevant professional experience in dialogue facilitation, mediation, reconciliation and/or negotiation issues in peace processes or other transitional contexts;
  • Experience in facilitating dialogues in a conflict setting, including gender-responsive dialogue facilitation;
  • Experience in identifying and designing potential and relevant dialogue activities and initiatives and their subsequent implementation, monitoring and reporting;
  • Demonstrated understanding of dialogue dynamics and processes;
  • Experience in liaising with governmental and non-governmental organizations and civil society;
  • Substantial experience in conducting conflict analysis and actor mapping;
  • Extensive experience in coaching and training in skills relevant to dialogue facilitation;
  • Diplomatic and negotiating skills;
  • Knowledge of regional history and developments;
  • Excellent drafting, analytical and communication skills;
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments;
  • Demonstrated commitment to gender equality objectives as well as the ability to integrate a gender perspective into tasks and activities;
  • Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender and diverse political views, while maintaining impartiality and objectivity;
  • Professional fluency in the English language, both oral and written;
  • Ability to operate windows applications, including word processing and e-mail.


  • Experience in working in Eastern Europe and/or knowledge of the region;
  • Experience with the OSCE, the UN common system and/or other international organizations;
  • Working knowledge of Ukrainian and/or Russian language(s).

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The OSCE is a forum for political dialogue on a wide range of security issues and a platform for joint action to improve the lives of individuals and communities. The organization uses a comprehensive approach to security that encompasses the politico-military, economic and environmental, and human dimensions.

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