Technical ICT Expert (Satellite Transmission/Data Security)

Location:
Ukraine
Industry Sector:
International Public Sector
Type of contract:
Contract
Salary:
Competitive

Technical ICT Expert (Satellite Transmission/Data Security)

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Issued by: OSCE Special Monitoring Mission to Ukraine

Vacancy number: VNSMUS00570

Vacancy type: International Seconded

Field of expertise: Information Technology and Information Management

Functional level: Senior professional

Grade: S2

Duty Station: Ukraine

Deadline for application: Open until filled

 

Tasks and Responsibilities

In an effort to build an effective and continually operating technical monitoring capability, the SMM is developing a robust sustainment program under the direction and supervision of the Fund Administration and Information and Communication Technologies Section (ICT). The technology which is being sustained directly in operated at the Technical Monitoring Centre.

The selected candidate may be deployed in the Donetsk or Luhansk region. Under the overall guidance of the Chief of Fund Administration and direct supervision of the Chief of ICT, the Technical ICT Expert performs the following specific functions:

  1. Acting as focal point for all Surveillance technologies related issues in conjunction with ICT equipment; responding to requests for assistance from users; logging calls in a database; maintaining accurate log entries of requests with fault details;
  2. Facilitating effective operation of OSCE Cameras installed at Observation Point in the Area of Operations (AOR) of Monitoring Team (MT) and providing recommendations on and supporting installation and maintenance of the network and communications systems;
  3. Carrying out basic troubleshooting of surveillance systems designed to perform in an autonomous mode (unattended surveillance systems), requirements to support them and maintaining their operational lifetime;
  4. Monitoring software applications used to control the operation of surveillance camera packages ¿ ranges for detection, identification and recognition of objects;
  5. Ensuring uninterrupted and efficient operation of IT infrastructure and delivery of high quality standards of the ICT services for daily activities of the Mission and Technical Monitoring equipment at remote sites;
  6. Performing installation, configuration, testing and deployment of hardware and software, including Local Area Network, Operating Systems, Electronic mail, Database systems, and security software;
  7. Performing regular backup procedures and retrieving the archived data as necessary; maintaining library of associated materials for all equipment, processes, and procedures;
  8. Developing and maintaining existing services and ICT infrastructure related to monitoring technology and sensors; analysing the set-up of Internet Protocol infrastructure and data traffic between camera and sensor sites and the Technical Monitoring Centre;
  9. Developing and ensuring necessary security of Mission’s ICT systems including proper access control for ICT resources – specifically to data repositories and internal ICT services, co-ordinating the establishment and maintenance of security related services such as antivirus software, firewalls, content scanning and intrusion detection systems;
  10. Performing periodic quality tests of Camera site ICT Systems (Switches, Firewalls, 3G modems, Microwave links, Internet and leased lines, etc.);
  11. Performing other duties as assigned.

General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure

Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • University education in computer science or related field or proven 2 years’ professional experience in managing information systems and supporting users
  • Experience of Windows XP 2003 workstation and server, MS Office Suite, Internet with emphasis on network administration
  • Demonstrated planning and organisational skills in a technology environment with the ability to work effectively in a fast-paced, demanding environment with multiple priorities

Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:

Education:

Advanced degree in a relevant field

Experience:

Minimum 6 years of relevant professional experience

Mission Specific Requirements

Additionally, this particular post has specific requirements:

Mandatory:

  • Advanced university degree in computer science, engineering, telecommunications, business administration, international relations, operations management, or related field, or graduate of a national military, police or emergency response academy at officer level with subsequent experience running 24/7 watch or control centres or a related discipline;
  • Minimum 6 years documented experience being employed in a similar role or position;
  • Proficient skills in computer hardware and software, network administration and maintenance, preferably in an international or public sector environment, practical experience in working with LAN/WAN networking systems;
  • Sound understanding of Information Technology and Surveillance Systems application in field conditions with minimal or no existent infrastructure;
  • High degree of familiarity and experience with Microsoft environment (Windows 7, Windows 2008 and 2012 Server, SCCM, AD), UNIX, network and server hardware devices, telecommunication systems, VPN and VLAN administration, extensive experience in Cisco hardware and software, VoIP services; Checkpoint products knowledge is a strong benefit;
  • Ability to produce basic scripts and automatize routine tasks;
  • Ability to make concrete sound decisions in a field environment with minimum external support in a team of people with a variety of competency portfolios and national background, and lead the team on video surveillance matters;
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments;
  • Demonstrated ability and willingness to work as a member of a team with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
  • Ability to operate Windows applications including MS Word, Excel, Outlook as well as familiarity with internet search engines and techniques; experience with Access or other commercial databases is desirable;
  • Ability to assess situations and react rapidly, as well as to adjust and cope with changing tasks and priorities;
  • Experience managing operations conducted on a 24 hour basis, including coordination of shift workers;
  • Good knowledge of telecommunication systems, VPN and VLAN administration, extensive experience in Cisco hardware and software;
  • Experience in installing operating systems, software and other applications;
  • Understanding of network protocol TCP/IP, network topology;
  • Very good communication skills and competence in handling user’s problems;
  • Proven ability to carry out basic troubleshooting related to surveillance systems designed to perform in an autonomous mode (unattended surveillance systems), requirements to support them and maintain their operational lifetime;
  • Proven ability to draft, edit and produce concise, coherent daily and weekly reports incorporating narrative, visual and tabular data, meeting tight deadlines;
  • Demonstrated critical thinking and problem-solving skills and the ability to work under pressure.

Desirable:

  • Possession of a valid automobile ‘Class C’ driving license is a definite advantage;
  • Experience in off-road driving is an advantage;
  • Experience in living and working in adverse or kinetic environments;
  • Working knowledge of Ukrainian and/or Russian languages is a distinct advantage;
  • Experience of working in an international environment, Eastern Europe and/or knowledge of the region.
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The OSCE is a forum for political dialogue on a wide range of security issues and a platform for joint action to improve the lives of individuals and communities. The organization uses a comprehensive approach to security that encompasses the politico-military, economic and environmental, and human dimensions.

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