Associate RSD Officer – UNHCR – Malaysia

Kuala Lumpur, Malaysia
Industry Sector:
International Public Sector
Type of contract:

Associate RSD Officer – UNHCR – Malaysia

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Associate RSD Officer – UNHCR

Interested in the JPO programme for US Nationals? Chat to UNHCR Recruiters on 13 December.

Functional Statement

  • UNHCR’s RSD procedures are implemented in accordance with relevant UNHCR standards and policies, including policies related to age, gender, and diversity mainstreaming (AGDM).
  • Persons of concern have fair and transparent access to the RSD procedures.
  • Fraud in the RSD process is identified and appropriately addressed.
  • Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
  • Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
  • Contribute to the development and enhancement of regional and global RSD standards and policies.
  • Assist in the supervision and oversight of RSD and RSD-related activities to promote full compliance with written Standard Operating Procedures (SOPs).
  • Review and endorse RSD decisions and provide appropriate feedback and guidance to RSD staff.
  • Conduct RSD interviews and draft RSD Assessments in accordance with applicable standards and guidelines.
  • Maintain accurate and up-to date records and data related to all work on individual cases.
  • Provide counselling to asylum seekers and refugees.
  • Assist in designing, implementing and revising operation-specific SOPs for all aspects of the RSD operation in accordance with applicable standards and policies.
  • Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.
  • Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing to identify and respond to developments or issues impacting on the efficiency or quality of RSD decision-making, and to propose remedial measures.
  • Conduct research on country of origin information (COI) and legal issues related to RSD and assist in maintaining a local repository of relevant information, guidelines and standards accessible to RSD staff in the operation.
  • Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policy and practice.
  • Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.
  • Regularly assess training needs of UNHCR staff engaged in RSD and related activities and provide on-going training and coaching on legal and procedural RSD issues.
  • Support the development and implementation of RSD training initiatives for Government authorities and legal partners.
  • Approve decisions to accelerate RSD processing for cases meeting established criteria.
  • Enforce compliance by UNHCR staff engaged in RSD and related activities with UNHCR standards, policies and operation-specific SOPs for all aspects of the RSD operation.
  • Decide and endorse RSD decisions.

Essential Minimum Qualifications and Professional Experience Required

  • Graduate degree (equivalent of a Master’s) in Law, International Law, International Relations, Political Sciences or related field. Undergraduate degree (equivalent of a BA/BS) or Doctorate degree (equivalent of a PhD) may also be accepted. The degree must have been obtained in an accredited institution listed under
Work Experience
  • With a Master’s degree, minimum 2 years of professional work experience relevant to the function (3 with a BA and 1 with a PhD), preferably in the area of refugee protection, human rights or international humanitarian law.
  • Minimum 1 year of experience working directly with procedures and principles related to RSD.
  • Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
  • Strong research and analytical skills.
  • Excellent oral and written communication skills.
  • Excellent analytical and legal drafting skills;
  • Computer literacy;
Language Knowledge


  • English,


  • another UN language
Desirable Qualifications & Competencies
  • Experience as a decision-maker in UNHCR or Government RSD procedures.
  • Experience in counselling asylum seekers or refugees.
  • Experience in working with vulnerable or traumatized individuals.
  • Experience in supervising and in providing training or coaching, guidance or advice to staff.

To locate this job offer on UNHCR’s website please insert this code in their search bar – 18729

Closing date for applications 23 December 2019 before midnight [Geneva Time].

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The UN Refugee Agency (UNHCR)

UNHCR employs some 9,000 staff from all over the world, mostly working in field locations where refugees and internally displaced people need our help most. They have a wide range of skills. Our staff provides live-saving aid and protection every day for millions of uprooted and stateless people around the world.

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