Learning and Knowledge Management Specialist

Location:
Yangon, Myanmar
Industry Sector:
International Public Sector
Type of contract:
Contract
Salary:
Competitive

Learning and Knowledge Management Specialist

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Application closing date: 17 October 2018

Background Information – Myanmar

Myanmar is one of UNOPS’ leading offices in Asia, acting as fund manager for three of the largest development programmes in the country, namely the Three Millennium Development Goal Fund (3MDG), the Livelihood and Food Security Fund (LIFT) and the Joint Peace Fund (JPF). In addition, UNOPS is Principal Recipient for the Global Fund in Myanmar and for the Global Fund’s regional artemisinin-resistance initiative targeting drug resistant malaria in the greater Mekong sub-region. UNOPS provides procurement, infrastructure and project management services to a wide range of organizations in the country, including the Government of Myanmar, international development partners, other UN agencies, NGOs and INGOs. UNOPS plays a critical role in ensuring that the quality of services provided to its partners meets stringent requirements of speed, efficiency and cost effectiveness.

Background Information – Job-specific

UNOPS is Fund Manager for the Livelihoods and Food Security Fund (LIFT), a multi-donor fund established in 2009 to address food insecurity and income poverty in Myanmar. LIFT’s designated outcomes are improvements in income, resilience, nutrition, and pro-poor policy developments. So far, LIFT has reached more than 7.2 million people, or roughly 20 per cent of Myanmar’s population; and is active in almost half the country’s townships.

The overall purpose of the position is to ensure that LIFT’s learning and knowledge is leveraged as much as possible and that it is effectively disseminated and used to enhance programme quality and policy engagement. The Learning and Knowledge Management Specialist will be responsible for leading the design, planning, implementation and coordination of learning and knowledge management activities across LIFT. S/he will support LIFT in leveraging knowledge for informed decision making, particularly in programmes and in policy engagement. S/he will be a focal point to build networks and ensure knowledge is stored and shared among project staff and stakeholders.

Functional Responsibilities

The Learning and Knowledge Management (LKM) Specialist will work under the supervision of the LIFT Fund Director and in accordance with UNOPS policies, procedures and practices. Areas of activity will be managed by the LKM Specialist working in close collaboration with LIFT colleagues in programmes, M&E, communications, and policy. The LKM Specialist will be responsible for the following:

Elaborate LIFT’s learning and knowledge management strategy

  • Lead a learning and knowledge management task group whose aim is to foster a strong learning culture at LIFT.
  • Elaborate LIFT’s vision and goal for learning and knowledge management – to include knowledge capture, sharing and continuous learning.
  • Make concrete proposals for ways of organising LIFT’s internal knowledge.

Establish LIFT’s learning and knowledge management system

  • Lead the development of learning and knowledge management policies to ensure minimum standards and implementation across projects and programmes.
  • Develop a system for learning and knowledge management using a variety of formats (digital, virtual meetings, face to face, etc.)
  • Together with the ICT department, identify appropriate technology solutions for knowledge management & learning (i.e. document/content management, communication channel, integration with telecommunication & GIS, etc.)
  • Build a well-curated database for learning from evaluations, project reports, and other relevant information which are easily retrievable and updated
  • Ensure better management of existing sources of knowledge (e.g field reports) and make LIFT’s studies and reports more easily accessible

Ensure knowledge assets are used effectively and learning opportunities are maximised

  • Review current knowledge assets and systems and propose improvements
  • Develop systems for sharing knowledge from LIFT funded publications, from the overall vision for a publication to its launch.
  • Develop products and materials for use in policy engagement/influence through the creative adaptation and documentation of LIFT’s programme learning
  • Develop a ‘LIFT’s lessons’ booklet
  • Ensure more targeted and effective dissemination of knowledge products

Promote a culture for learning and knowledge sharing across LIFT

  • Support a robust learning culture where teams and individual staff can share openly successes and failures for continuous improvement at LIFT, programme and individual level.
  • Encourage colleagues to share knowledge effectively and efficiently and answer queries about LIFT’s knowledge management products and practices
  • Work with programme officers to provide recommendations for programme improvement based on key learning outputs
  • Support LIFT and its implementing partners to plan and manage the successful execution of learning and knowledge management activities, including events such as regular seminars/webinars, workshops, conferences, and peer learning sessions
  • Identify and share more creative, efficient and effective ways to engage audiences and facilitate sharing and collaboration

Technical assistance and capacity building

  • Build capacity of programme staff by identifying external training opportunities, and organizing peer learning groups and seminars
  • Identify priority needs for building analytical capacity within LIFT.

Education/Experience/Language requirements

Education

  • A Master’s degree in knowledge management, organizational learning, international development, international affairs and/or a related field is required.
  • A Bachelor’s degree in combination with additional 2 years of relevant experience is considered as equivalent.

Experience

  • A minimum 5 years of relevant technical experience in knowledge management, organizational learning, international development, international affairs and/or a related field is required.
  • Ability to link content development and engagement strategies that facilitate timely, useful delivery of information through project learning platforms and activities is required.
  • Experience in rural development programme management, working and/or cooperating with development partners, including donors, with professional experience in Southeast Asia is preferred.
  • Demonstrated ability to conduct independent analysis, identify issues, evaluate options, recommend solutions and write analytical or summative reports is required.
  • Computer literacy in Microsoft packages (MS Word, MS Excel, MS Access) is required, along with the ability to use software tools to present data clearly and concisely.
  • Knowledge of the political, economic and social situation in Myanmar is preferred.
  • Ability to transform ideas of management and design and implement appropriate solutions for the organization is desirable.

Languages

Fluency in both written and spoken English is required.

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UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. UNOPS mission is to help people build better lives and countries achieve sustainable development.

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