Head of Field Office

Head of Field Office

Procedures and Eligibility

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications

Head of Field Office

ORGANIZATIONAL CONTEXT

Head of a UNHCR Field Office (HoFO) is a senior managerial position within a given country operation. The incumbent carries the full delegated authority of the UNHCR Representative (or the country Manager or Head of Sub-Office) of the country, who will exercise entire supervisory managerial responsibility over the position. The position, on the other hand, provides all information on developments in relation to the protection (legal protection issues relating to the persons of concern to UNHCR), security (Physical security in relation to the UNCR staff and the persons of concern to UNHCR) and operational matters (programme and office management / administration) within the domain of its geographical area of responsibility to the UNHCR Representative (or the country manager) on a regular and timely manner. Subject to the specific legal or socio economic or security developments in the Area of Responsibility (AOR), Representative will direct and guide the Head of Field Office to take the most appropriate course of action. Concerning overall physical security concerns, HoFO will liaise directly with the competent UN security coordinator while keeping the UNHCR Representative fully informed.

While the functional responsibility of a Head of Field Office will always remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, Number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level. The operational autonomy also depends upon the same parameters/competencies.

As the most senior UNHCR staff member within the given geographical area, he/she is required to liaise with all the relevant senior government officials, security organs in the area, the Head of various Non-Governmental Organisations (both national and international based in the area), Civilian/tribal leaders/elders, local opinion-makers and the local media net-work to ensure his/her assigned responsibilities are effectively and efficiently discharged.

As the extended field representative of UNHCR at the front line of High Commissioner’s operations, he/she remain as the effective advocate and assistant to the local authorities to ensure that the respective government authorities in the area implement their conventional responsibilities in favour of refugees and others of concern to UNHCR.

 

FUNCTIONAL STATEMENT

Accountability

  • The Convention concerning the treatment of asylum seekers, IDPs, refugees, returnees and the stateless, where applicable, is disseminated to the local authorities.
  • UNHCR policies and standards are applied consistently in the AOR to ensure quality protection of populations of concern.
  • A healthy, safe and respectful working environment is provided to the workforce in the AOR.

Responsibility

  • Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations/developments make appropriate recommendation to the UNHCR Representative/HoSO.
  • Advocate and promote UNHCR  standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms.
  • Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself.
  • Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring  of identified assistance activities
  • Ensure through the subordinate staff that all deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis.
  • Manage all UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff.
  • Ensure that all security measures of UNHCR office (and residential, where ever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country.
  • Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency.
  • Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one’s own practice and deeds.
  • Prepare and submit regular reports, both verbally and written, to the UNHCR Representative/HoSO. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party.
  • Any other responsibilities/functions deemed necessary or as delegated by the UNHCR Representative of the country in order to meet the level of the services in the organization.

Authority

  • Represent UNHCR in inter-agency fora and with local authorities in the AOR.
  • Enforce compliance with UNHCR’s global protection, programme, finance, human resources and security policies and standards.
  • Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation or Sub-Office in coordination with local authorities and NGOs.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

  • Undergraduate degree (equivalent of a BA/BS) in Management/Personnel Administration or Law or Political Science or International Relation or Economics or a related field plus minimum at least 6 years of relevant work experience relevant to the function. Graduate degree (equivalent of a Master’s) plus 5 years or Doctorate degree (equivalent of a PhD) plus 4 years of previous relevant work experience may also be accepted.
  • In-depth knowledge in all aspects of UNHCR mandate and its Field level application.
  • Applied knowledge of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration.
  • Should be conversant in the current priorities in the organisation and existing mechanisms within the organisation to implement those priorities.
  • Basic computer skills and working knowledge in MS Office software.
  • Knowledge of English and UN working language of the duty station if not English.

DESIRABLE QUALIFICATIONS & COMPETENCIES

  • Working experience both in UNHCR HQ and/or a Regional Office and the Field
  • UNHCR Specific learning/training activities ( i.e. Learning Programme in Management & Operations)
  • Proficiency of the language(s) that are used within the Sub Office area.
  • Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Head of Field Office (P3) positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L3 – Accountability Level 3 C002L3 – Teamwork & Collaboration Level 3 C003L3 – Communication Level 3 C004L3 – Commitment to Continuous Learning Level 3 C005L3 – Client & Result Orientation Level 3 C006L3 – Organizational Awareness Level 3 M001L3 – Empowering and Building Trust Level 3 M002L3 – Managing Performance Level 3 M006L3 – Managing Resources Level 3 M005L3 – Leadership Level 3 M003L3 – Judgement and Decision Making Level 3 M004L3 – Strategic Planning and Vision Level 3 X005L3 – Planning and Organizing Level 3 X001L3 – Analytical Thinking Level 3 X007L3 – Political Awareness Level 3

 

Application Closing Date: Wednesday 9 October  2019 (midnight Geneva time).

 

Please select apply and enter the job ID (18458) in the Keyword search box for the full Job Description. 

Associate Protection Officer

Associate Protection Officer

Procedures and Eligibility

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications

Associate Protection Officer (Community-Based)

ORGANIZATIONAL CONTEXT The Associate Protection Officer (Community-based) is a member of the protection team in a Country or Sub-Office and may report to the Protection Officer, Protection Officer (Community-based), or Head of Sub-Office or Field Office. In smaller Offices, the post may report directly to the Representative or Senior Protection Officer. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Associate Protection Officer (Community-based) works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level.

To fulfil this role the Associate Protection Officer (Community-based) is required to spend a substantial percentage of her/his time working outside the office, building and maintaining networks within communities of persons of concern. The development and maintenance of constructive relationships with persons of concern that measurably impact and enhance protection planning, programming and results forms the core of the work of the Associate Protection Officer (Community-based). The incumbent also supports the designing of a comprehensive community-based protection strategy by ensuring that it is based on consultation with persons of concern. S/he provides timely analysis on the protection situation in the field, highlighting important political, social, military and economic developments affecting the protection of persons of concern and the identification of solutions, based upon information obtained through direct communication with persons of concern and a network of local partners. The incumbent plans and undertakes quality, timely and effective responses to the needs of all segments of populations of concern, in an age, gender and diversity inclusive manner.

FUNCTIONAL STATEMENT

Accountability

  • Effective and timely support is provided to the formulation of a clear and coherent protection and solutions-oriented strategy, which incorporates a thorough age, gender and diversity analysis and reflects the Organization¿s global, regional and country-level priorities.
  • AGD sensitive analysis of community risks and capacities provides the essential basis for all of UNHCR¿s work.
  • The participation of persons of concern is assured through continuous assessment and evaluation using participatory, rights and community based approaches, which inform protection and assistance programming and ensure that UNHCR meets its commitments to accountability to persons of concern.
  • National protection capacities are improved through direct engagement, research and advocacy with all relevant external interlocutors.
  • Protection incidents and needs are immediately identified and addressed through direct intervention, advocacy and public exposure.

Responsibility

  • Be fully informed about community structures and the protection and security situation of the population of concern and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.
  • Through relationships with persons of concern and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management. Ensure that the perspectives, capacities, needs and resources of the persons of concerns are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, minority groups such as sexual minorities and persons living with HIV/AIDS.
  • Ensure through direct action and advocacy with more senior protection staff that the necessary resources are allocated to enable community work to identify and address protection and assistance gaps.
  • Support a consultative process with government counterparts at local levels, partners and persons of concern to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and SGBV, and solutions approaches.
  • Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.
  • Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.
  • Support communities in establishing representation and coordination structures
  • Promote confidence building and conflict resolution among populations of concern, authorities and host communities.
  • Maintain protection presence through regular field missions and reports, making direct contact with persons of concern, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute to ensuring that the response of the Protection Cluster is grounded in an AGD-compliant strategy which covers all assessed and prioritized protection needs of the affected populations.
  • Support the Operation’s work to ensure the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team¿s common humanitarian action plan where applicable.
  • Contribute to the Protection team’s information management component which: provide disaggregated data on populations of concern and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.
  • Ensure participatory, community-based protection and AGD approaches are included in, strategies and plans in the country operation.
  • Ensure community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response.
  • Support persons of concern to develop structures that enhance their participation and protection.

Authority

  • Contribute to the design of the community-based protection strategy, project submissions and budgets for endorsement by the Senior Protection Officer or the Representative.
  • Chair protection meetings with partners.
  • Intervene with authorities on community-based protection issues.
  • Negotiate with local counterparts, partners and populations of concern.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

  • Undergraduate degree (equivalent of a BA/BS) in International Development, Cultural Studies, Human Rights, International Social Work, Social Science, Political Science, Anthropology, International Law or other clearly related disciplines plus minimum 3 years of  relevant professional experience, including in the areas of community based protection, community services, social work, and human rights. Graduate degree (equivalent of a Master’s) plus 2 years or Doctorate degree (equivalent of a PhD) plus 1 year of previous relevant work experience may also be accepted.
  • Knowledge of English and UN working language of the duty station if not English.

DESIRABLE QUALIFICATIONS & COMPETENCIES

  • Diverse field operational experience.
  • Good IT skills including database management skills.
  • Proven communication skills, both oral and written.
  • Demonstrated knowledge of community communication and engagement approaches.
  • Understanding of and demonstrated competencies in forced displacement and protection, particularly SGBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.
  • Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Associate Protection Officer (Community-Based) positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L2 – Accountability Level 2

C002L2 – Teamwork & Collaboration Level 2

C003L2 – Communication Level 2

C004L2 – Commitment to Continuous Learning Level 2

C005L2 – Client & Result Orientation Level 2

C006L2 – Organizational Awareness Level 2

M001L2 – Empowering and Building Trust Level 2

M003L2 – Judgement and Decision Making Level 2

X001L2 – Analytical Thinking Level 2

X005L2 – Planning and Organizing Level 2

X007L2 – Political Awareness Level 2

 

Application Closing Date: Wednesday 9 October  2019 (midnight Geneva time).

 

Please select apply and enter the job ID (18201) in the Keyword search box for the full Job Description. 

Administrative Associate (Re-advertisement)

Administrative Associate (Re-advertisement)

Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

Placing women’s rights at the centre of all its efforts, UN Women will lead and coordinate United Nations System efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

Under the supervision of the Assistant Secretary-General (ASG) Resource Management, Sustainability and Partnerships, the incumbent is responsible for providing support to the ASG through the administration and execution of a variety of activities and transactions to ensure the efficient flow of information and communication to and from the office of the ASG to facilitate timely action and decision making, arranging and scheduling meetings and events; and collecting, verifying and organizing information, materials and documentation for the ASG’s easy access and use.

 

Duties and Responsibilities

Provide executive support to the ASG:

  • Screen all in-coming correspondence by identifying which matters should be brought to the immediate attention of the ASG or which may be appropriately referred to other officials within the Bureau;
  • Anticipate the ASG’s requirements for background materials in all areas of responsibility, and ensure briefing materials for appointments, meetings and missions are complete and up-to-date;
  • Maintain/ manage the ASG’s calendar and schedule appointments and meetings as necessary based on knowledge of the ASG’s workload and current priorities;
  • Make all necessary travel arrangements for the ASG and ensure that all concerned are informed of travel arrangements and scheduled activities;
  • Respond to other ad hoc requests for information.

Provide administrative and logistical support to the office of the ASG:

  • Coordinate and maintain the administrative and protocol procedures of UN Women and ensure that these are applied in the Bureau;
  • Establish and maintain the filling system of the Bureau ensuring proper indexing and logging of correspondence and reports and safekeeping of confidential materials;
  • Liaise with senior officials in the Bureau in following up and reminding staff members of deadlines for commitments and work assignments and coordinate the collection and submission of reports;
  • Ensure that materials submitted for the Assistant Secretary-General’s consideration comply with established administrative procedures and are accurate and complete that correct reporting procedures are followed;
  • Determine work priorities for secretarial staff and establish deadlines.

Provide administrative support to the office communications:

  • Periodically review the efficiency of current administrative procedures and make proposals to eliminate communication bottlenecks or streamline office procedures;
  • Review out-going correspondence and reports prepared by other staff members for grammatical accuracy and adherence to formal clearance and reporting requirements;
  • Select, from among documents and papers regularly received in the office, those which may be of particular interest to the ASG, or other staff as relevant.

Manage the office budget:

Monitor the expenditures in line with operating budget, allocations and objectives. Keep the ASG informed for timely intervention and/or action.

Key Performance Indicators:

  • Quality and timely management/ maintenance of the ASG’s calendar;
  • Quality and timely coordination/ assemblage of briefing materials;
  • Quality implementation of administrative systems;
  • Timely relaying of information to ASG;
  • Timely monitoring of budget.

 

Competencies

Core Values:

  • Respect for Diversity;
  • Integrity;
  • Professionalism.

Core Competencies:

  • Awareness and Sensitivity Regarding Gender Issues;
  • Accountability;
  • Creative Problem Solving;
  • Effective Communication;
  • Inclusive Collaboration;
  • Stakeholder Engagement;
  • Leading by Example.

Functional Competencies:

  • Ability to perform a broad range of tasks aimed at supporting the effective and efficient functioning of the office;
  • Ability to perform work of confidential nature and to manage and prioritize a large volume of work at times under time constraints;
  • Good interpersonal skills;
  • Ability to establish, build and sustain effective relationships, demonstrating understanding of client’s perspective; anticipate client needs and to address them promptly;
  • Good oral and written communication skills;
  • Detail-oriented;
  • Ability to present information concisely and clearly, using appropriate IT functionality;
  • Strong computer and IT skills;
  • Ability to work as part of a team and independently;
  • Good knowledge of UN operations, structure and administrative procedures.

 

Required Skills and Experience

Education and certification:

  • Completion of secondary education;
  • Completion of Global General Service Test (GGST) or UN Administrative Support Assessment Test (ASAT) – formerly known as the UN Clerical Test;
  • University degree in Public Administration, Economics, Political or Social Sciences is desirable, but not a requirement.

Experience:

  • Minimum 6 years of relevant experience in administration, preferably working for senior officials in the United Nations, including contact with diplomatic personnel and the various offices of the Secretariat;
  • Proficient in office software packages (MS Word, Excel, PowerPoint, etc.) and experience in working with web-based management systems.

Languages:

  • Fluency in English is required;
  • Working knowledge of another official UN language is an asset.

Application Closing Date: 1st October 2019 (Midnight New York, USA)

 

Administrative Assistant (only for South Sudanese Nationals)

Administrative Assistant (only for South Sudanese Nationals)

Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, UN Women will lead and coordinate United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

Under the guidance and supervision of the Country Representative, the Administrative Assistant consultnat provides support to front office and operations performing a variety of standard administrative processes ensuring high quality and accuracy of work. The Administrative Assistant promotes a client, quality and results-oriented approach.

The Administrative Assistant works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.

 

Duties and Responsibilities

Summary of Key Functions:

  1. Implementation of operational strategies;
  2. Support to effective and efficient functioning of the Country Representative Office;
  3. Support to administrative and logistical services;
  4. Support to knowledge building and knowledge sharing.

1. Ensures implementation of operational strategies, focusing on achievement of the following result:

Provision of inputs to preparation of administrative team results-oriented workplans.

2. Ensures effective and efficient functioning of the Country Representative (CR) Office, focusing on achievement of the following results:

  • Contacts with visitors and staff, arrangement of appointments and meetings, acting as an interpreter when required and/or taking minutes;
  • Compilation and preparation of briefing and presentation materials, speeches, background information and documentation for meetings and missions;
  • Draft routine correspondence, interoffice circulars, general briefing notes and minutes of meetings when requested, translations when required;
  • Maintenance of files and records relevant to CR office;
  • Prepare and monitor the quarterly Leave and Mission Plan and Annual Leave Planner for the Office;
  • Maintain log of incoming and outgoing mail files (in hard copies and electronically) as appropriate;
  • Arrange courier services.

3. Ensures effective administrative and logistical support, focusing on achievement of the following results:

  • Establish requisitions for Operations and maintain vendor profiles in Atlas and preparation of POs documentations for travel activities;
  • Arrangements of travel and hotel reservations, preparation of travel authorizations, processing requests for visas, identity cards and other documents;
  • Administrative support to conferences, workshops, retreats;
  • Collection of information for DSA, travel agencies and other administrative surveys, support to organization of common services.
  • Maintenance of the front office filing system ensuring safekeeping of confidential materials;
  • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to head of unit.

4. Support knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:

Participation in the training for the operations/projects staff on administration.

Competencies

Corporate Competencies:

  • Demonstrates commitment to UN Women mission, vision and values;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

Knowledge Management and Learning

  • Shares knowledge and experience;
  • Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills.

Development and Operational Effectiveness

  • Ability to perform a variety of standard tasks related to Results Management, including screening and collecting of Programme/ projects documentation, filing, provision of information;
  • Good knowledge of Results Management Guide and Toolkit.

Leadership and Self-Management

  • Focuses on result for the client and responds positively to feedback;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Remains calm, in control and good humored even under pressure.

 

Required Skills and Experience

Education: Secondary education.  Certification in administration desirable.

Experience: 5 years of relevant experience in administration or programme support service. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.

Language Requirements: Fluency in English and Arabic languages.

Application Closing Date: 4th October 2019 (Midnight New York, USA)

Training Officer

Interested in this role? Chat to UNOPS Recruiters at the upcoming Global Careers For Women event on 10 October 2019. 


Training Officer

Background Information

The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. This position is located in UN Environment, Human Resources Section, Corporate Services Division, Nairobi duty station.  Under the supervision of the Chief Human Resources Advisor.

Functional Responsibilities

The Training Office will be responsible for the following duties:

  • Coordinates with the Talent and Development Unit in the UN Office at Nairobi (UNON) in planning for training for UNEP staff. Ensure UNEP is in compliance with Mandatory trainings and the Performance Appraisal System (ePerformance); oversees and monitors its implementation throughout UNEP in collaboration with the Chief Human Resources Advisor.
  • Under the guidance of the Chief Human Resources Advisor, supports the implementation of the Secretary General’s Gender Parity Strategy and Specifically the UN Environment Gender Parity Implementation Plan by developing outputs, contributing to the delivery as well as monitoring the established timelines.
  • Effectively coordinates actions relative to the administration of human resource activities, e.g. performance appraisal, financial disclosure, training etc., ensuring consistency in the application of UN rules and procedures.
  • Contributes to the design, development, delivery and evaluation of training, learning and development programmes for staff. These programmes encompass a range of activities including, inter alias, training courses, technical and substantive training, leadership and management training and organizational development courses. Coordinating and developing learning support mechanisms and activities for civilian staff and building the capacity of staff.
  • Identifies need for new or modified training policies and practices, works with sections and out-posted staff to identify forthcoming training requirements and develops strategies to meet them. Provides inputs into the preparation and monitoring of the training budget. Processes training proposals and requests and follows up with section training focal points to ensure that training guidelines are adhered to.
  • Monitors and evaluates the effectiveness of training, learning and development activities and develops appropriate reports.
  • Provides advisory services to managers and staff, to ensure that training and development meet current needs and anticipates to the extent possible future needs. Develops tools and participates in the assessment of training needs, collection and collation of required inputs and preparation of relevant reports.
  • Collaborates with UN Environment Programme staff to ensure that an integrated approach to training and development is maintained and integrated training is developed and delivered to meet cross-cutting needs. Collaborates with training focal points of other out-posted offices such as Gender and staff engagement, Protection of Civilians and HIV-AIDS as well as UN agencies to ensure that cross-cutting issues are incorporated into the design and development of programmes.
  • Coordinates the provision of administrative and logistical support for the delivery of training programmes and team activities; this may include completion of requirements in recruiting consultants and training service providers.
  • Performs any other duties as required.

 Education

  • An advanced university degree (Master’s degree or equivalent) preferably in training or learning and development, management, public or business administration, education, gender or a related area such as education or social science.
  • A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.

 

Experience

  • Minimum of five (5) years of working experience in workforce learning and development, adult learning, training, or a related area is required.
  • Experience in the design and practical delivery of formal training sessions and programmes is required.
  • Experience working in a multicultural and/or international environment is highly desirable
  • Experience providing training or related activity outside of the home country is desirable
  • Experience providing training or related activity to or in the United Nations Common System or a comparable international organization is desirable.

 

Languages

  • Fluency in English is required.
  • Basic Knowledge in French languages is an advantage.

 

Application Closing Date – 6th October 2019

In your application please specify that you found out about this opportunity on GCFjobs.com  Veuillez indiquer dans votre candidature que vous avez consulté cette offre sur le site web GCFjobs.com

Project and Compliance Administrative Analyst

Interested in this role? Chat to UNOPS Recruiters at the upcoming Global Careers For Women event on 10 October 2019. 


Project and Compliance Administrative Analyst

 Background Information

This position is located in the Policy Strategy and Governance Division, Office of Information and Communications Technology (OICT/PSGD) in New York. Under the overall supervision of UNOPS Programme Officer, the incumbent works under the guidance of the Associate Information Systems Officer in OICT/PSGD. The Office of Information and Communications Technology (OICT) provides enterprise-wide oversight of ICT programmes, budgets and decision-making to ensure alignment with the Secretariat’s overall ICT strategy in support of the Organization’s mission.

Functional Responsibilities

Summary of Key Functions 

  1. Management and communication
  2. Team collaboration
  3. Information and Knowledge Management
  4. Compliance activities

1.  Management and communications

  • Support in ensuring UNOPS Policies and Procedures, Financial Rules and Regulations (FRR) are adhered to for the client project implementation and progress;
  • Supporting the project planning process;
  • Coordinate project work areas in execution of standard office transactions, processes and client services for work areas;
  • Support the coordination and management of communications with various stkeholders;
  • Maintenance of all supporting project financial documents for audit and review processes; Management of work packages within the project as and when required;
  • Participate in meetings as part of PSGD team with supported entities and stakeholders as required;
  • Assist in monitoring team performance and client satisfaction, instituting work, process and team alignment for optimal results;
  • Facilitate reporting on the status of PSGD’’s activities;
  • Monitor if all projects comply with their planned governance arrangements and hold regular meetings.
  • Support logistics for OICT events and conference.

2.  Team Collaboration

Collaborate with PSGD colleagues in facilitating the provision of quality results and services, team harmony and measurable performance management.

3.  Information and Knowledge Management

  • Help the division in overseeing the functioning of area’s documentation/systems and material ensuring conformity with relevant procedures governing the integrity of information.
  • Timely update internal online platforms on OICT standards, tools, and pertinent information on admin services.
  • Assist with collaboration and knowledge platforms and COPs.
  • Maintain the knowledge base and documentation for compliance services
  • Assist in maintaining and disseminating best practices to various stakeholders.
  • Keep staff abreast of pertinent administration/logistics matters.
  • Support in research activities on innovation and technology subjects related to UN core work including peacekeeping and SDGs
  • Maintenance of accurate data and information to facilitate monitoring and evaluation of project and service activities, and to institutionalize and disseminate knowledge.

4.  Compliance activities

  • Assist in managing compliance activities with ICT policies and standards and liaise with ICT entities to coordinate compliance exercises.
  • Assist in monitoring, reporting and follow up on the status of implementation of recommendations resulting from audits conducted and appraise the adequacy of timeline and follow up action taken.
  • Assist to verify that all audit findings are resolved in a timely and appropriate manner.
  • Contribute to the ongoing development of professional practices and to strengthen compliance within the projects implemented through OICT.

5.   Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Impact of Results

The effective and successful achievement of key results by the Project and Compliance Administrative Analyst directly affect the overall efficiency of the office’s provision of services, impacting the quality and accuracy of work completed. Timely and accountable delivery of services, ensures client satisfaction and promotes the image and credibility of the team and office as an effective service provider in strategic services.

The development of the global ICT compliance function will strenghthen the central role of OICT to oversight the proper implementation of the ICT Strategy across the UN Secretariat insuring the policies and standards are enforced across all ICT related areas to reduce risks for the organization.

Education/Experience/Language requirements

Education:

  • A first-level university degree in Business Administration, Public Administration or Information Technology or equivalent disciplines.
  • A Master’s degree in a relevant field may substitute for some of the required years of experience.

Experience:

Required:

  • Minimum 2 years of relevant experience in administration or programme support service, logistics, or information technology in national or international public or corporate organizations
  • Minimum of one year experience in assisting in the policy, compliance or audit functions.
  • Proficiency in computers and office software packages (MS Office).

Desirable:

Experience in UN system organizations .

Language Requirements:

  • English and French are the working languages of the United Nations Secretariat.
  • For this position, fluency in English is required.

Application Closing Date – 2nd October 2019

In your application please specify that you found out about this opportunity on GCFjobs.com  Veuillez indiquer dans votre candidature que vous avez consulté cette offre sur le site web GCFjobs.com

Programme Associate

87546 – UN WOMEN Programme Associate – SC 6 (for Indonesian Nationality only)

Duties and Responsibilities

1. Provide administrative and logistical support to the formulation and management of programmes.

  • Provide administrative support in the preparation of programme work plans, budgets, and proposals on programme implementation arrangements;
  • Provide technical guidance to the internal respective staffs at Indonesia Country Office and executing agencies on routine delivery and reporting of programme supported activities and finances;
  • Prepare information for the audit of programmes/ projects and support implementation of audit recommendations;
  • Identify sources, and gather and compile data and information for the preparation of documents, guidelines, speeches and position papers.

 

2. Provide administrative support to the financial management of the Programme Unit.

  • Create projects in Atlas, prepare budget revisions, revise project awards and status; and determine unutilized funds and the operational and financial close of a project;
  • Provide administrative support in monitoring budget preparation and the finances of programmes/projects; including the finalization of FACE forms;
  • Review financial reports; prepare non-PO vouchers for development projects;
  • Process payment for consultants;
  • Maintain internal expenditures control system;
  • Create requisitions in Atlas for development projects; register good receipts in Atlas;
  • Assist in the preparation and follow up of cost-recovery bills in Atlas.

 

3. Provide administrative support to the Programme Unit.

  • Undertake all logistical, administrative and financial arrangements for organization for meetings, workshops, events, and missions of the Country Representative or as required;
  • Make travel arrangements for the Programme Team, including travel requisitions and claims;
  • Prepare public information materials and briefing packets;
  • Assemble briefing materials and prepare power-point and other presentations;
  • Provide guidance and training to Programme Assistants as needed.

 

4. Provide administrative support to Resource Mobilization.

  • Prepare cost-sharing and other agreements; follow up on contributions within the Indonesia Office resource mobilization efforts;
  • Organize, compile and process information from donors, Indonesia,RO/MCO/CO, and programme team, as inputs to various databases and documents.

 

5. Facilitate knowledge building and knowledge sharing.

  • Provide administrative support synthesis of lessons learnt and best practices related to programme management and finance;
  • Provide administrative support to the organization of training for the office staff and partners on programme and operations related issues.

 

Key Performance Indicators

  • Timely and accurate support to events, workshops, and missions;
  • Full compliance of administrative activities with UN Women rules, regulations, policies and procedures;
  • Timely recording of overall programme unit finances;
  • Timely and accurate tracking of data for CO management and donor purposes;
  • Quality maintenance of internal systems.

 

Competencies

Core Values:

  • Respect for Diversity
  • Integrity
  • Professionalism

 

Core Competencies:

  • Awareness and Sensitivity Regarding Gender Issues
  • Accountability
  • Creative Problem Solving
  • Effective Communication
  • Inclusive Collaboration
  • Stakeholder Engagement
  • Leading by Example

Functional Competencies 

  • Good knowledge of programme management;
  • Ability to administer and execute administrative processes and transactions;
  • Ability to create, edit and present information in clear and presentable formats;
  • Ability to manage data, documents, correspondence and reports information and workflow;
  • Strong financial and budgeting skills;
  • Strong IT skills.

 

Required Skills and Experience

 

Education and certification:

Bachelor degree in Accounting, Finance, Business, Public Administration, Economics, Political Sciences, Social Sciences or other relevant fields of study would be desirable, but it is not a requirement.

 

Experience:

  • At least 4  years of progressively responsible experience in administration or programme management/support;
  • Experience in working in a computer environment using multiple office software packages;
  • Experience in the use of ATLAS is an asset;
  • Experience in supporting a team.

Language Requirements:  

  • Fluency in English and Bahasa Indonesia  is required
  • Knowledge of the other UN official working language is an asset.

 

Application closing date: 25th September 2019 (Midnight New York, USA)

Executive Associate

Executive Associate – Kabul with possible travel to provinces

Duties and Responsibilities

Under the guidance and direct supervision of the Country Director/Deputy Country Director, the Executive Associate ensures effective and efficient functioning of the CD and DCD office, full confidentiality in all aspects of assignment, maintenance of protocol procedures, management of information flow and follow-up on deadlines and commitments made.

The Executive Associate to CD and DCD works in close collaboration with UN WOMEN staff, UN Agencies and national authorities to ensure efficient flow of information, actions on instructions, agendas.

Key Results Expected:

Ensures effective and efficient functioning of the Country Director and Deputy Country director office focusing on achievement of the following results:

  • Maintenance of the supervisor’s calendar, contacts with high-ranking visitors,  arrangement of appointments and meetings, acting as an interpreter when required and/or taking minutes.
  •  Maintenance of protocol procedures;
  •  Preparation of high-quality briefing materials for supervisor for appointments, meetings, missions;
  •  Preparation of informal translations;
  •  Management of CD and DCD Missions and representation schedule;
  •  Maintenance of rosters of high-level partners, telephone lists;
  •  Preparation of correspondence, directives, comments on behalf of CD/DCD for his/her signature and making follow-up when required;
  •  Use of automated office management systems for effective functioning of the CD/DCD office;
  •  Maintenance of small IT-related matters of CD and DCD computer and coordinate with IT section for maintenance of emails, internet, etc for CD and DCD;
  •  Maintenance of UN WOMEN Afghanistan calendar of events, meetings, and sessions as well as of UNCT calendar related to UN WOMEN.

Ensures provision of effective communications support to the office focusing on achievement of the following results:

  • Maintenance of the filing system ensuring safekeeping of confidential materials. Use of automated filing system;
  •  Coordination of the information flow in the office, follow up on circulation files;
  •  Facilitation of information sharing between UNCT and the UN WOMEN;
  •  Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to CD/DCD;
  •  Screening of all incoming calls and correspondence;
  •  Presentation of proposals to eliminate communication bottlenecks in the office and streamline office procedures between the supervisor’s office and subordinate division.

Ensures facilitation of knowledge building and management focusing on achievement of the following results:

  • Sound contributions to knowledge networks and communities of practice;
  •  Organization of specialized training for secretaries and admin staff;
  •  Organization of training to UN WOMEN staff on coordination, administration and protocol issues.

Competencies

CORE VALUES / GUIDING PRINCIPLES

  • Integrity: Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
  • Professionalism: Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
  • Cultural sensitivity and valuing diversity: Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.

CORE COMPETENCIES

  • Ethics and Values: Demonstrate and safeguard ethics and integrity
  • Organizational Awareness: Demonstrate corporate knowledge and sound judgment
  • Development and Innovation: Take charge of self-development and take initiative
  • Work in teams: Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
  • Communicating and Information Sharing: Facilitate and encourage open communication and strive for effective communication
  • Self-management and Emotional Intelligence: Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent and positive behavior towards others
  • Conflict Management: Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.
  • Continuous Learning and Knowledge Sharing: Encourage learning and sharing of knowledge
  • Appropriate and Transparent Decision Making: Demonstrate informed and transparent decision making

FUNCTIONAL COMPETENCIES:

  • Ability to establish, build and sustain effective relationships with clients, demonstrating an understanding of client’s perspective; anticipates client needs and addresses them promptly;
  • Strong and proven integrity, time management; work prioritization skills, Ability to multi-task; work under pressure and handle numerous tasks simultaneously in a timely manner.
  • Understanding of UN Women procedures, rules and regulations an asset;
  • Ability to work effectively as a team member.
  • Demonstrated sensitivity, discretion, tact and courtesy in relation to gender equality and women’s rights, development principles and projects, implementing partners, and national and international personnel of varied nationalities and backgrounds.
  • Ability to travel inside and outside the country.

Required Skills and Experience

Education:

Bachelor’s degree in Business Administration or other related field with at least 5 years of progressively relevant professional experience. A secondary school certificate with minimum 7 years of relevant experience will be considered.

Skills and Experience:

  • A least 5-7 years of progressively responsible secretarial, administrative, program experience is required at the national or international level.
  • Proficiency in the use of computer, office software packages and advance knowledge of spreadsheet and database packages.
  • Experience in handling of web-based management systems is an asset;

Language Requirements:

Excellent professional communication skills, written and oral in English, and in Pashto/Dari

Application closing date: 25th September 2019 (Midnight New York, USA)

Training and Monitoring Officer

Background Information – Afghanistan

UNOPS strategy for Afghanistan is aimed at providing maximum support to the Government and people of Afghanistan though the delivery of projects and services in line with the government’s own priorities. The UNOPS Afghanistan Operation Center (AFOC) has been established as an organizational mechanism to deliver a range of projects for which UNOPS has been designated as the implementation agency. At present, UNOPS AFOC is implementing a number of projects in a range of sectors including infrastructure (roads and schools) development, capacity building to various ministries, and environmental protection, among others, on behalf of the Government of Afghanistan and the donor community.

The functional objective of UNOPS AFOC is to deliver projects in an efficient and effective manner, to achieve the development outcomes sought by the Government of Afghanistan and the donor community, where capacity building is always considered and encouraged. The aim of UNOPS AFOC is to provide implementation services to the Government of Afghanistan, the donor community and partner agencies in the reconstruction and development of the country. In doing so, UNOPS aims to exceed client expectations in the delivery of quality services throughout the country.

 Background Information – Job-specific – Training and Monitoring Officer

The UNOPS Afghanistan Operations Center (AFOC) under the UNOPS Asia Region Office (AR) has been established to support, develop and oversee UNOPS’ portfolio of programmes and projects in Afghanistan and to ensure that synergies between programmes and projects are effectively developed. AFOC plays a critical role in ensuring quality services to UNOPS partners that meet stringent requirements of speed, efficiency and cost-effectiveness. UNOPS strategy for Afghanistan is aimed at providing maximum support to the Government and people of Afghanistan through the delivery of projects and services in line with the government’s own priorities. UNOPS Afghanistan has been established as an organizational mechanism to deliver a range of projects for which UNOPS has been designated as the implementation agency. At present, UNOPS Afghanistan is implementing a number of projects in a range of sectors including infrastructure (roads and schools) development, capacity building to various ministries, and environmental protection, among others, on behalf of the Government of Afghanistan and the donor community. On behalf of partners, UNOPS is implementing the Inter-Agency Information Centre (IAIC), a toll-free humanitarian helpline that connects people to assist and functions as an information exchange platform between affected populations and humanitarian and development partners. Feedback and complaints from affected populations are channelled to partners to improve programming and the timely delivery of a relevant response.

Functional Responsibilities

UNOPS is seeking an IAIC Training and Monitoring Officer to be responsible for the training of call centre operators, including their mental well-being, as well as implementing the IAIC’s quality assurance programme. The outcome of this consultancy is to further strengthen and streamline IAIC’s management processes as part of its overall objective to strengthen accountability to affected populations in Afghanistan.

This result of this consultancy achieves IAIC’s objectives through the provision of:

Effective capacity building to develop new skills and augment existing skills Effective implementation of the quality assurance programme to monitor the performance of call handling agents and the service provided to callers. The incumbent reports to the Project Manager, which reports to Head of Programme Afghanistan Operations Center (AFOC) – Kabul, Afghanistan.

The Training and Monitoring Officer will perform the following duties with the transparency and integrity, and in adherence to the humanitarian standards for the information management as provided by the Active Learning Network for the Accountability and Performance (ALNAP), the Inter-Agency Standing Committee (IASC) and the Sphere Handbook: Provide key support to the Project Manager, Supervisor, and Information Management Officer as required. Design and implement quality assurance standard operating procedures and performance indicators, including monitoring and evaluating call handling performance and data entry against indictors, designing performance improvement/capacity building training programmes, and designing user satisfaction surveys and remote monitoring surveys; Support in the design of key performance indicators (KPI) for operators (eg time to resolve the issue, time per interaction, optimisation rate, number of interactions handled per day) Support in the hiring of new operators, and other staff members as required Ensure IAIC staff act professionally, abide by the code of conduct, respect the affected populations, and understand the need for confidentiality; Develop, review, update, enhance, and implement standard operating procedures for every aspect of the quality assurance process, including scripts and guidelines. Support the Information Management Officer in ensuring the accurate and timely delivery of two-way information; Design training strategy for new staff and ongoing capacity building sessions for operators to maintain and advance core skills (active listening, stress management) and to augment existing skills, knowledge, and capacity on specific areas, including protection and gender-related issues. Liaise and coordinate with partners to provide in-kind implement training strategy. Gender, protection, and active listening should centre the training strategy. Coordinate and facilitate partner training in area of specialty during the induction training for new staff members and as part of continuous training for existing staff members. Bilateral and cluster partners should be encouraged to participate to ensure every aspect of the response is represented. Support the performance management of staff against indicators; Hold regular meetings, ensuring minutes are uploaded to the shared drive. Support in the development of operator scripts, IVR messaging, and the design of telephone routing systems to ensure that callers are quickly able to obtain the information they require; Flag operational, programmatic, staff performance issues to management; Support the management of out-of-hours messages, follow up on attempts to connect to the IAIC during out-of-office hours. Support the IAIC achieve its objectives against indicators Identify and report technical issues affecting the operationalisation of the IAIC; Support in raising awareness of the call centre among affected populations and humanitarian actors. Support internal and external information management structures to ensure the timely accurate delivery of information to both affected populations and to quality assure data capturing and processing Establish and maintain effective relationships with stakeholders. Support and act where required as the accountability focal point between partners and the IAIC and ensure information flows in accordance with established information management and reporting standards and procedures. Represent the IAIC at meetings upon request, including but not limited to cluster-level meetings. Design and deliver cluster-specific, and other tailored presentations as required. Remain informed of accurate and up-to-date information on the humanitarian response and information relevant to affected communities. Ensure this information is shared with the team in a time sensitive manner. Handle calls when required. Support in the conducting daily and weekly analysis of call log, referring cases and tracking cases referred to partners and their level of feedback as it comes in. Document this feedback from partners in a systematic way to facilitate analysis and reporting of impact, closing the loop on complaints, and support the overall accountability of humanitarian actors to the affected population. Support third party monitoring services and surveys for various partners, including the development of questionnaires, data sampling, guidance and training of operators, data cleaning, data analysis and report writing. Support in the documentation of the impact of the call centre. Demonstrate an ability to learn quickly, follow procedures, and act professionally at all times Be flexible in undertaking the duties and responsibilities attached to their job; incumbents may be asked to perform other duties which reasonably correspond to the general character of their job and their level of responsibility, including taking meeting minutes. Perform Acting Supervisor duties as required; Perform other duties as required

Monitoring and Progress Controls:

Assessment of task completion. Successfully meeting the deadlines.

Education/Experience/Language requirements

Education:

First-level university degree in project management, business administration, or a related field with a minimum of 2 years of progressively professional experience.

Experience:

Required: Minimum of 2 years of progressive responsible experience in a managerial or supervisory role. Advanced experience in usage of computers and office software packages (Word, Excel, Outlook), advanced knowledge of automated procurement systems, and experience in handling of web-based management systems. Strong working knowledge of technology in humanitarian settings, preferably with knowledge of call handling systems Knowledge and proven experience in the application of protection principles Strong background in managing teams. Strong background in data collection, analysis and presentation of data At ease making public presentations and liaising with external stakeholders Strong experience in usage of Microsoft Office software package (MS Word, Excel especially) Knowledge of Accountability to Affected Populations, and Communicating with Communities. Desired:

Knowledge of and experience in gender sensitivity, gender-based violence, sexual exploitation and abuse, mine-risk awareness, active listening techniques, basic counseling techniques for distressed callers among other skills, and referral pathways Strong knowledge of protection issues Experience working in a call centre or other related field handling customer enquiries. Knowledge of new data analysis and visualization solutions such as PowerBI and Tableau Web development experience Experience working in the humanitarian field Knowledge of current political, economic, and social fabric of Afghanistan Working knowledge of communicating with disaster-affected populations and protection response infrastructure

Additional Considerations

Please note that the closing date is midnight Copenhagen time Applications received after the closing date will not be considered. Only those candidates that are short-listed for interviews will be notified. Qualified female candidates are strongly encouraged to apply. For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS. It is the policy of UNOPS to conduct background checks on all potential recruits. Recruitment in UNOPS is contingent on the results of such checks.

Application Closing Date – 22 September 2019

In your application please specify that you found out about this opportunity on GCFjobs.com Veuillez indiquer dans votre candidature que vous avez consulté cette offre sur le site web GCFjobs.com

Voluntary Assistant Roster, WFP Headquarters

Application Closing date 31 December 2019

What is WFP looking for?

WFP is a high-performance driven organisation.  The work environment is a diverse, dynamic, challenging and satisfying one in which to further expand your career.  Voluntary Assistants provide valued short-term assistance to the programmes many different divisions (including Human Resources, Programme & Policy, Supply Chain, Finance, Travel, Government and Private Partnerships, Communications and Operations).

What is the Voluntary Assistant Roster?

The Voluntary Assistant roster is a list of individuals who are available for short-term voluntary assignments at WFP Headquarters, Rome, Italy.  Inclusion on the roster is for a 12 month period after which individuals need to re-register their interest in order to be re-included.  Assignments as a WFP Voluntary Assistant can be for a maximum of 12 months total.

Essential Requirements:
  • Over 18 years of age at the time of application;
  • Excellent knowledge of English, both written and spoken; knowledge of a second UN language (Arabic, French, Spanish, Russian or Chinese) is desirable;
  • Non-Italian nationals must possess a valid permit of stay at the time of application.

In addition to the above, we are looking for individuals that stand out from the crowd, who have personal qualities to bring to the organisation which complement and enhance our dynamic and multicultural work environment. The ideal WFP Voluntary Assistant will demonstrate the following competencies:

  • Strong motivation to contribute to WFP’s mission in a voluntary capacity;
  • Client Orientation & Team Work;
  • Cultural Sensitivity;
  • Attention to detail.

Individuals will only be contacted if there is a voluntary opportunity for which their profile is considered suitable.

In your application please specify that you found out about this opportunity on GCFjobs.com
Veuillez indiquer dans votre candidature que vous avez consulté cette offre sur le site web GCFjobs.com