Health Management Information Systems Officer

Jhpiego seeks Health Management Information Systems (HMIS) Officers to provide individual and institutional capacity building in HMIS for an anticipated USAID-funded project.  The five-year project has the goal of improving the capacity of the public health system to sustainably deliver quality reproductive, maternal, newborn, adolescent, and child health, and nutrition (RMNCAH+N) services across the continuum of care in four provinces of Zambia. This position will be based at the District urban center and will support Provincial and District level institutions.

The HMIS Officer will provide technical and programmatic support to district and provincial health information officers and health facility staff to strengthen data quality and use for decision making. Responsibilities include supporting health office and health facility staff to develop and use RMNCAH+N performance dashboards; expand and strengthen the use of DHIS2; and strengthen the effectiveness of data collection, analysis and reporting systems, within districts and facilities. S/he will work closely with a team of technical experts to ensure project objectives are achieved and course corrections are identified and implemented as appropriate.

This position is contingent upon award from USAID.

Responsibilities

  • Provide technical support, coaching and mentoring to Provincial and District Health Information Officers (HIO) to improve data systems, quality and use.
  • Improve capacity of health facility staff to measure and use data to identify gaps and monitor performance
  • Support HIOs to develop, customize, and implement RMNCAH+N data dashboards.
  • Strengthen the use of and systems integration with DHIS2
  • Build P/DHO and health facility capacity to conduct data quality assessments and data quality improvement.
  • Design and facilitate systems performance assessments with the P/DHO
  • Conduct regular performance assessment and monitoring visits to supported sites
  • Capture and synthesize recommended solutions for identified performance gaps and translate them into actionable remedial strategies
  • Coordinate with a team of technical experts to effectively and efficiently plan and implement project activities
  • Ensure the quality and sustainability of interventions
  • Contribute to annual work planning
  • Contribute to the development of accurate and timely project reports to USAID, in line with reporting requirements

Required Qualifications

  • Degree in computer science, Informatics or a related field, Masters preferred
  • A minimum of 5 years of experience in HMIS and strategic information
  • Demonstrated knowledge and skills in HMIS, data quality assessments, and data quality improvement
  • Experience working with DHIS2
  • Strong skills in data visualization and use of dashboards
  • Demonstrated ability to build capacity of local partners and sub-national government institutions
  • Ability to coach, mentor and develop technical capacity of health office and health facility staff. Previous experience building the capacity of government staff preferred
  • Expertise in translating evidence into practice—identifying best practices and adapting them to project realities
  • Excellent verbal, written, and interpersonal skills
  • Ability to interact effectively with senior level health professionals and other partners
  • Ability to be based in a District urban center and to travel to Lusaka and to supported provinces frequently
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Human Resources and Information Technology (HRIT) Coordinator Directorate of Human Resources

Application closing date: 5 April 2019 

(Group IV, B5/B6)

Vacancy notice n°18/2018 REOPENING

The Council of Europe Development Bank (CEB) is a multilateral development bank with a social mandate. The CEB contributes to financing the implementation of socially oriented investment projects through four sectoral lines of action, namely: strengthening social integration; managing the environment; supporting public infrastructure with a social vocation; supporting micro, small and medium-sized enterprises (MSMEs). The Bank also plays an active role in the response to the migrant and refugee challenge in Europe.

Functions

The incumbent will report to the Deputy Director of Human Resources (HR). Working independently or within a team, as directed, the incumbent will have the following responsibilities:

  • Participate in identifying, evaluating, proposing and selecting the appropriate options for ensuring that the HRIT technologies, systems and processes meet business needs in a cost-effective and user-friendly fashion.
  • Write functional requirements regarding the specification, design, selection, implementation, and maintenance of information technology related HR policies, processes and systems;
  • Provide an interface between the Information Technology (IT) and HR to implement and maintain applications, infrastructure and compliance systems necessary to protect information;
  • Report incidents, follow-up on their resolution and respond to user inquire on HR tools.
  • Analyze production system data and generate reports.
  • Write and follow standard operating procedures.
  • Represent HR on cross-organizational teams established to ensure enterprise business support on HRIT projects.
  • Assist with support escalations, documenting support processes, coordination of integration testing across applications, and assisting with capturing requirements for both units in the Directorate.
  • Provide HR Director and/or Deputy Director with a status report on project implementation.

More generally, the incumbent will collaborate in any other task that may be requested of him/her within the framework of the Directorate’s activity.

Profile

Studies: The candidate must a secondary level education, complemented with a 2-year certification in the field of computer science or equivalent work experience.

Experience:

  • Minimum of 4 years of HRIT or HR generalist experience.
  • Experience in IT or HR project management.
  • Experience in IT Systems implementation.
  • Strong documentation skills related to support process and incident reporting resolution. Experience in supporting HCM/HRIT application

Professional skills:

  • Proficiency in standard office applications including Word, Excel and PowerPoint as well as specific HRIT solutions.
  • Planning and work organisation: ability to manage own portfolio of assigned files.
  • Ability to handle multiple priorities and work to challenging deadlines.
  • Analytical skills: capacity to analyse, structure and summarise information; ability to assess implications; attention to accuracy and detail in documents.

Linguistic skills: The minimum requirement is fluency in one of the Bank’s two official languages (English/French) and basic knowledge in the other.

Core competencies:

  • Innovation
  • Adaptability
  • Client Orientation
  • Result Orientation
  • Team Work
  • Communication

Nationality: Citizen of one of the Bank’s Member States.

Employment Conditions

1- Contract: the CEB offers a 4-year appointment (including a one-year probationary period) with, under certain conditions, the possibility of renewal.

2- Grade and salary:

  • Grade B5/B6
  • The remuneration package is composed of a tax-free basic salary and applicable benefits.

3-Benefits (determined by the candidate’s personal situation):

  • basic family allowance
  • expatriation
  • dependent child supplement
  • one additional monthly dependent child supplement for a single-parent family
  • supplement for a disabled and dependent parent subject to certain conditions
  • supplements for a disabled or severely disabled child subject to certain conditions
  • education allowance (children) for expatriate staff members
  • installation allowance and reimbursement of travel and removal expenses subject to certain conditions

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Head, Data Policy

Application Closing Date – 11 April 2019

SUMMARY

The Emerging Security Challenges Division (ESCD) provides a coordinated approach for NATO to the challenges of the 21st century. It serves as the NATO HQ’s focal point for counter-terrorism, cyber, hybrid, energy, data science, and innovation. The Division also promotes security cooperation through a variety of programmes within NATO, with partner nations and with other international organisations.

The new Data Policy Unit will be responsible for advocating, leading, and helping manage the use of data as a strategic asset for NATO. It will provide policy leadership, establishing high-level frameworks and policies to enable NATO to draw value from data, generated by NATO and its Allies, with a focus on Alliance operations and missions. The Unit will work very closely with a set of stakeholders across the Organization as well as with Allies, bringing leadership and ensuring 1

the coherence of NATO’s data efforts. The Unit will ensure that NATO fully understands and can implement relevant standards on data use and protection, and is able to play a part in the broader discussions beyond the Alliance on data. It will support decision makers in understanding the potential and limitations of data science to support political and operational decision-making.

While the initial focus will be on policy development, the work of the section will constantly expand to encompass the full range of issues around data science. This position for a Head Data Policy is a new position and represents an important opportunity for the successful candidate to shape NATO’s overall approach to the collection, use and exploitation of data.

Key challenges for the first three-five years include:

  1. Establishing a top-level overarching data policy for the organisation, which can drive forward NATO’s approach to data as a strategic asset;
  2. Understanding the needs of the Alliance and translating these into programmes to use data in driving insights and actions;
  3. Establishing resilient and robust working relationships with key stakeholders, who are already working on data management issues, including NATO’s Strategic Commands, Agencies and relevant Boards.

In addition to the application form, candidates are expected to submit a Word or pdf document, maximum of two A4 pages, summarising their views on the key (and possibly other) challenges, and how they would address them if selected for the position.

QUALIFICATIONS AND EXPERIENCE ESSENTIAL

The incumbent must:

  •   possess a university degree from an institute of recognized standing or equivalent qualification;
  •   have at least 8 years’ experience in the field of data science, or related field, including dealing

    with high-level policy issues concerning data;

  •   have an in-depth knowledge of the employment of data algorithms as well as understanding

    broader issues concerning the development and employment of artificial intelligence;

  •   be conversant with the Alliance’s political and military consultative processes and key security

    policy issues on its agenda;

  •   have previous managerial experience;
  •   be able to draft quickly, clearly and concisely, give convincing presentations and negotiate at

    senior level;

  •   be able to chair committees and task forces in a result-oriented manner;
  •   possess the following minimum levels of NATO’s official languages (English/French): V

    (“Advanced”) in one; I (“Beginner”) in the other.

DESIRABLE

The following would be considered an advantage:

  •   substantive experience in major contemporary international political, politico-military and defence questions, and the ability to analyse and assess these issues and prepare competent products under time pressure;
  •   a capacity for independent conceptual analysis and intellectual leadership on issues affecting the Alliance’s capabilities;
  •   professional experience in similar work in a national administration, or international organisation or specialised body;
  •   certified project and/or programme management skills. 3. MAIN ACCOUNTABILITIES

    Policy Development

    Be the key driver for advocating, leveraging, and managing the use of data as a strategic asset for NATO. Draft and develop high-level frameworks and policies to enable NATO to draw value from data, with a focus on Alliance operations and missions.

    Expertise Development

    Ensure that NATO fully understands and can implement relevant standards on data use and protection, and is able to play a part in broader discussions beyond the Alliance on the use of data. Support decision makers in understanding the potential and limitations of data science to support political and operational decision making and advise on general questions with regards to data science. As well as maintain a forward-looking focus. Be innovative and ensure the vision is translated into concrete objectives to be carried out by the section. Align policies and objectives with the vision of the Alliance.

    Draft reports and documents for the Council and subordinate committees, prepare briefing materials for the Secretary-General, Assistant Secretary General (ASG) and other high-level officials, and write speeches and articles in his/her area of expertise.

    Project Management

    Ensure that the Unit meets its objectives through successful preparation for and execution of projects and programmes with regard to data science. Proactively identify potential obstacles and associated issues, and develop courses of action aimed at resolving them. Recommend appropriate allocation of resources in support of on-going and planned programmatic activities, and manage financial resources using available mechanisms, such as common, joint or multinational funding for those activities.

    Knowledge Management

    Oversee the development of projects/programmes of work, concept or options papers and strategies in the area of data science and prepare items to be discussed at the North Atlantic Council (NAC) and subordinate groups and committees.

Stakeholder Management

Establish resilient and robust working relationships with key stakeholders who are already working on data management issues, including NATO’s Strategic Commands and Agencies. Collaborate and coordinate work very closely with all identified stakeholders across the Organization as well as with Allies, bringing leadership and ensuring coherence of NATO’s efforts.

Representation of the Organization

Contribute to public information aspects of issues, relating to data science, including by making presentations to visitors to NATO Headquarters, providing briefings to the media, and by representing the Alliance at international conferences and symposia. Prepare briefing materials for the Secretary-General, Assistant Secretary General (ASG) and other high-level officials, and write speeches and articles in his/her area of expertise.

Information Management

Ensure cross-sectional and divisional collaboration. Analyse ongoing and completed projects and programmes, identifying innovations to improve working practices, procedures and performance. Oversee the work of the team, improving workflow, enhancing coordination and harmonising the different aspects of work.

Perform any other related duty as assigned.

INTERRELATIONSHIPS

The incumbent reports to the Deputy Assistant Secretary General (DASG), Emerging Security Challenges and coordinates and directs the work of permanent and temporary staff. S/he will maintain close relations with national delegations to NATO and with officials in NATO and partner capitals, as appropriate, and will work in close coordination with other stakeholder in other Divisions in the International Staff and with the NATO Military Authorities and Agencies. S/he will also maintain good working relations in her/his field of competence with other International Organisations.

Direct reports: 3 Indirect reports: temporary support, consultants and Voluntary National Contributions.

COMPETENCIES

The incumbent must demonstrate:

  •   Analytical Thinking: Makes complex plans or analyses;
  •   Clarity and Accuracy: Monitors others’ work for clarity;
  •   Conceptual Thinking: Clarifies complex data or situations;
  •   Customer Service Orientation: Makes things better for the customer, addressing underlying

    customer needs;

  •   Impact and Influence: Uses indirect influence;
  •   Initiative: Plans and acts up to a year ahead;
  •   Organisational Awareness: Understands organisational politics;
  •   Teamwork: Solicits inputs and encourages others.

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Credit Risk Software Specialist

 

Application closing date: 25 March 2019

The EIB, the European Union’s bank, is seeking to recruit for its Corporate Services (CS) – Information Technology (IT) – Business Services Department (BSD) – Risk Management and Best Banking Practices Division (RB) – Credit Risk & Regulatory Unit (CRR), at its headquarters in Luxembourg, a: 

Credit Risk Software Specialist

This is a full-time position at grade 4/5,

with possibility to work part time (80% min.)

The term of this contract will be 4 years

The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.

Panel interviews are anticipated for end of April/ beginning of May 2019.

Purpose

You will support and initiate the development, implementation and maintenance of credit risk management solutions, covering a mix of off-the-shelf applications and bespoke solutions. These solutions ensure that the computations required for our Bank’s reporting are consistent, accurate and aligned with the standards outlined by the Basel Supervisory Committee.

Operating Network

You will report to the Head of Credit Risk & Regulatory Unit and closely cooperate with counterparties from Risk Management to ensure our Bank’s internal IT applications/solutions and controls are maintained.

Accountabilities

Your main responsibilities:

  • Handle a portfolio of numerous IT projects taking project management responsibilities for assigned risk application projects and ensure their completion within the set schedule, budget and quality objectives;
  • Maintain a portfolio of several risk applications and ensure that software solutions are in line with IT policies and that qualitative and quantitative objectives are achieved;
  • Analyse, propose, build and implement possible technical solutions or customisations improvements, including the necessary processes, procedures, standards, methodologies and working tools in own domain;
  • Highlight issues for complex operational and technical problemson assigned projects and act  as a central coordinator ensuring  delivery of expected risk solutions;
  • Translate user specifications (detailed functional specifications) into programme code and produce the related documentation;
  • Provide advice and recommendations following EIB/IT standards and methodologies in the risk applications field to ensure that IT solutions are conceived, developed and managed in line with business requirements.

Qualifications

  • University degree in Information Technology, Mathematics or related fields.
  • At least 3 years’ professional experience in an IT function, either in the coordination, design, development, implementation or maintenance of risk management software such as Moody’s Analytics Risk Authority, CreditMetrics, SAS OpRisk or similar tools.
  • Deep understanding of finance and risk management, including Basel regulatory frameworks, quantitative finance principles, ALM, credit and liquidity risk.
  • Practical experience in software development life cycle and project management, experience in supervision of development teams would be an advantage.
  • Experience with relational databases and development languages e.g. Unix scripting, Python, P/L SQL, PHP, Java/J2EE.
  • Excellent knowledge of English, with a good command of French(*). Knowledge of other EU languages is a plus.

Competencies

  • Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals.
  • Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes.
  • Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns.
  • Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting  with integrity in ways that promote the organisation’s mission, policies and rules.
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IT Expert – Technical Coordinator

 

Reference:2019-042-EXT

Type of contract:Fixed-term contract which may be converted into a permanent contract after three years subject to individual performance and organisational needs

Who can apply: EU nationals

Salary:F/G band and benefits

Working time:Full-time

Place of work: Frankfurt, Germany

Closing date for applications: Monday, 25 March 2019

Your team

You will be part of the Data Analytics Domain Services Division in the Directorate General Information Systems (DG/IS). We are a team of around 40 colleagues responsible for delivering data-centric services and applications, a number of which are business critical, to the ECB and the European System of Central Banks (ESCB) in the fields of statistics, economics and research. We focus on collecting, processing, analysing and disseminating data. These IT services are based on traditional database technologies as well as on the latest big data techniques delivered by a transversal Data Intelligence Service Centre.

In your role as IT Expert – Technical Coordinator you will be responsible for coordinating technical project tasks across large ESCB and/or ECB projects and activities, as well as liaising with the DG/IS divisions Infrastructure & Operations Services, Innovation & Architecture Services and Digital Security Services and coordinating activities with vendors’ technical experts to develop and deploy technical solutions in line with DG/IS tools and standards. You will help to ensure that the required solution is properly designed, delivered, maintained and supported in accordance with the scope, strategy and level of quality set out in the acceptance criteria.

To further enhance the diversity of our team, we particularly encourage applications from female candidates.

Your role

As IT Expert – Technical Coordinator you will:

  • analyse functional and non-functional requirements, design solutions, guide development, develop solution proof of concepts and supporting pilots, perform technical and performance testing during the preparation of new, or maintenance of existing, IT applications, which typically include relational database, Web applications and business intelligence components;
  • design data models, including the development and maintenance of the formal description of the data and data structures;
  • write and/or review functional and technical (including security-related) specifications to form the basis for the work of external IT service providers or IT operational support functions;
  • investigate and troubleshoot application behaviour issues (including performance) in coordination with the relevant support teams;
  • coordinate test and production deployments of application patches and new releases;
  • produce technical and operational documentation;
  • contribute to the implementation of the Division’s data centricity vision.

The position offers you excellent opportunities to contribute to the development and delivery of IT services supporting highly business critical processes using state-of-the-art IT tools and infrastructure. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

Qualifications, experience and skills

Essential: 

  • a master’s degree or equivalent in information systems or another relevant field (for details on degree equivalences, read more);
  • in addition to the above, a minimum of three years’ experience in developing business intelligence and data analytics solutions;
  • sound experience of systems architecture, design, development and integration;
  • good understanding of IT project management methodologies and IT project execution processes;
  • experience in drafting technical scope of work proposals and in presenting them orally;
  • an advanced command of English and an intermediate command of at least one other official language of the EU.

Desired: 

  • an advanced knowledge of relational database systems, preferably Oracle RDBMS and SQL, and practical experience with Oracle PL/SQL;
  • an advanced knowledge of architecture and design of Java-Tomcat applications;
  • exposure to high data volume environments, as well as experience in data warehouse performance tuning;
  • experience with automated code quality verification and continuous integration solutions, preferably based on SonarQube and Jenkins;
  • experience with service management procedures and standards (e.g. ITIL and ISO20000).

You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs. You are skilled at encouraging people to develop their abilities and are able to build up high-performing teams.

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ICT Officer (Infra) Profile

Various Locations

Grade: Junior (P2) and Mid (P3) Level Positions

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern. It is constantly seeking talented, compassionate candidates with high-integrity to strengthen its capacity to respond urgently to crises with the right skills. Given the nature of UNHCR’s work, it is essential that its workforce has the right mix of skills and qualities to fulfil its mandate. In this regard, the ICT Unit at UNHCR is looking for talented individuals for the ICT Infrastructure Division to compliment the team.

Typical Functions may include:

  • Participate/develop (as appropriate) in the assessment of operational and security infrastructure needs in each UNHCR office in the region.
  • Supervise the implementation of the ICT operations plan and thereafter ensures that all equipment is in good working conditions at all times as to meet the ICT needs of the offices in the region.
  • Discuss infrastructure needs with the Head of offices in the Area of Responsibility (AOR) and provide input for the budget submission.
  • Monitor and coordinate the work of other ICT staff as directed by the Head of Offices in accordance with the standards set by Headquarter.
  • Maintain an up-to-date inventory of all infrastructure equipment under AOR.
  • Assist and advise offices in the recruiting, provide coaching, and training to ICT staff and users.
  • Draft procedures and instructions to promote a better understanding of the use of the ICT equipment.
  • Participate in the assessment of security related projects in coordination with the Field Security Advisor and assists in the formulation of recommendations for security communications.
  • Promote relation with UNHCR Partners to enhance communication and avoid duplication of efforts.
  • Liaise with the National Regulatory Authority to ensure that licenses and permissions required to operate UNHCR Networks are granted.
  • Liaise directly with end users to clarify, analyse and resolve reported issues, delivering high standards of customer service.

General Requirements for both levels: 

  • Knowledge of radio systems.
  • Knowledge of LAN configuration and network implementation and LAN installation and support
  • Knowledge of different satellite and terrestrial communications and network systems.

Minimum Qualifications and Professional Experience Required:

For positions at the P2 level

Education: Degree in Information Systems, Telecommunication or related fields.

Job experience: Minimum 2 years of relevant experience with graduate degree (equivalent of a Master’s), 3 years with undergraduate degree (equivalent of a BA/BS). Hands-on experience with wireless and VOIP systems and knowledge of Windows 2000/2003 Server, Linux Server, and network monitoring software an asset.

Languages: Proficiency in English is required.

For positions at the P3 level

Education: Degree in Information Systems, Telecommunications or related fields.

Job experience:

  • Minimum 5 years of relevant (international) job experience with graduate degree (equivalent of a Master’s), 6 years with undergraduate degree (equivalent of a BA/BS) of which at least 2 years in an inter-governmental organization, such as the UN.
  • Possess relevant experience to promote a competent and motivated workforce trained to understand and use infrastructure facilities, who are aware of the correct procedures and practices.
  • Experience in identifying ways to continually improve the effectiveness and efficiency of the infrastructure and its support with their region.

Languages: Proficiency in English is required.

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Information Technology Professionals Pipeline

 

Application closing date: 30 April 2019

Background: Our Information Technology Department (ITE) is looking for junior and senior women in technology professionals who want to take their careers to an international level, having an impact in people’s lives across Latin America and the Caribbean.

Register today in this Candidate Pipeline and we may contact you in the next months to discuss your background and interest in greater detail, and/or once a position becomes available for which your profile is relevant.

This can be a great opportunity for those who have an innovative and intrapreneurial mindset and want to work in a team that is constantly innovating. We encourage women from afro-descendants and indigenous origins, and with disabilities to register.

If you are a national of one of our 48-member countries and you live outside of the United States, we can assist you with the visa request and relocation process.

The team: Our ITE department is responsible for formulating the Bank’s IT Strategy, its implementation, and providing related technology, solutions and services. It provides all IT services (infrastructure and applications), architecture, policies and security to the IDB Group. Our department is made up of six groups, the IT Policy and Planning Division, the IT Operations Division and four Business Partners areas that serve as a liaison between ITE and all the Bank Operational and Corporate functions to implement solutions for the Bank and the region.

What we are looking for: Dynamic professionals to work in the following areas:

  • Cloud Computing
  • Information Security
  • Systems integration
  • Data management
  • Web development
  • Corporate Solutions, such as SAP, Hyperion, Salesforce, Microsoft, ServiceNow and others
  • Operations solutions

What you’ll need:

  • Citizenship: You are a citizen of one of our 48-member countries.
  • Consanguinity: You have no family members (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB Group.
  • Languages: You speak English and a second language of the Bank (Spanish, Portuguese, and/or French)
  • Education: You hold a Master’s Degree from an accredited university in Information Technology, Business Administration or another discipline in the field of engineering. We may also consider candidates holding a Bachelor’s degree in the above areas, when relevant certificates and demonstrable experience in IT fields (programming, software, infrastructure, etc.) are held by candidates.
  • Experience: You have between 2 and 10 years of experience. For senior positions, experience in project management (IT or Business Transformation) and/or IT Management is required.
  • Engagement: We are particularly interested in candidates who can demonstrate experience in finding innovative ways to do their job and/or innovative ways to deliver the mission of the Bank, and who can contribute to a knowledge-sharing environment.

Our inclusive culture: Our people are committed and passionate about improving lives in Latin-America and the Caribbean, and they get to do what they love in a diverse, collaborative and stimulating work environment. We are the first Latin American and Caribbean development institution to be awarded the EDGE certification, recognizing our strong commitment to gender equality. As an employee, you can be part of three resource groups: The Afro-Descendant Alliance Group, GLOBE (LGBT), and our Professional Women’s Network.

About us: At the IDB, we’re committed to improving lives. Since 1959, we’ve been a leading source of long-term financing for economic, social, and institutional development in Latin America and the Caribbean. We do more than lending though. We partner with our 48-member countries to provide Latin America and the Caribbean with cutting-edge research about relevant development issues, policy advice to inform their decisions, and technical assistance to improve on the planning and execution of projects. For this, we need people who not only have the right skills but also are passionate about improving lives.

We offer a competitive remuneration and benefits package, and support in the visa and relocation process.

The IDB offers competitive benefits and compensation package. The IDB is committed to diversity and inclusion and to providing equal opportunities in employment. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.

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Senior Technical Advisor

Vacancy Number: A39/1218

Post Number: OSC CYXX 0020

Job Title: Senior Technical Advisor NATO Grade: A-4

Basic Monthly Salary (12 x per year): 7.839,42 €, tax free

Closing Date: Sunday 31 March 2019

SHAPE is looking for a Senior Technical Advisor to support ACO senior leadership on Cyberspace strategy, operations, capabilities, policies and resources and to represent ACO interests in formal and informal meetings of NATO governance bodies.

GENERAL BACKGROUND:

SHAPE, the Supreme Headquarters Allied Powers Europe, is the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organisation (NATO). ACO safeguards an area extending from the northern tip of Norway to the eastern border of Turkey. This equates to nearly two million square kilometres of land, more than three million square kilometres of sea, and a population of about 320 million people.

POST DESCRIPTION:

Location: Casteau/Mons, 60 Km south of Brussels (Belgium) Division: J6 Cyberspace

POST CONTEXT/POST SUMMARY

SHAPE is the strategic level command responsible for the planning, preparation, conduct and execution of NATO operations, missions, activities and tasks as directed by Council in order to achieve the strategic objectives of the Alliance. As a directorate uniquely established at the strategic level, the Cyberspace Directorate has oversight of all cyberspace activities across ACO, at all levels of command.

The J6 Cyberspace Division provides the strategic staff functions for cyberspace aspects within ACO’s strategic direction, planning and risk management to support NATO-led operations, initiatives, exercises and activities. The post is responsible for advising ACOS J6 Cyberspace on ACO Cyberspace strategy, for representing ACO positions and concerns regarding Cyberspace operations, capabilities and resources in formal and informal meetings of NATO governance bodies, and for providing coherent and consistent technical advice to the ACO MB, SHAPE MB and Command Group as well as the management and leadership of the directorate.

PRINCIPAL DUTIES

The incumbent’s duties are:

1) To act as ACO’s subject matter expert on the full range of Cyberspace technical matters;

2) To provide enterprise-wide technical guidance for ACO on behalf of ACOS J6 Cyberspace;

3)  To resolve differing technical viewpoints among the ACO Cyberspace community;

4)  To interact at the most senior levels with technical experts from other NATO Cyberspace Stakeholders, particularly the NATO C&I Agency;

5) To monitor and evaluate, from a high-level view, the performance of the C&I Agency in the performance of Service Level Agreements, project implementation, and similar matters, allowing ACO to act as an intelligent customer of all communications and information services;

6) To attend senior working groups and committee meetings on key technical issues for SHAPE and ACO;

7)  To maintain a technical overview of the ACO Cyberspace requirements;

8)  To co-ordinate and provide technical advice to the leadership and management of ACO, as well as the Cyberspace Directorate;

9) To maintain a technical overview of all Cyberspace capabilities in development and use;

10) To provide overall Cyberspace related direction and guidance within SHAPE, in the conduct of capability management functions and responsibilities Develop ACO policy, directives, and procedures for Cyberspace Capability management and Cyberspace related programme and project management;

11) To act as CP member (CP Coordinator, Mission Sponsor, Operational Coordinator, Subject Matter Expert – CAPCO, MISPO, OCO, SME) to ensure coherence, in the development and implementation of CPs and Projects in the J6Cyberspace Division’s area of responsibility;

12) Internal-coordination authority.

Committee Participation:

  • National C3 Representatives – Member/Representative
  • Working Group of National Technical Experts – Member/Representative • Cyber Defence Management Board – Observer

SPECIAL REQUIREMENTS AND ADDITIONAL DUTIES

The incumbent may be required to undertake TDY assignments to areas of military operations and exercises, both within and without NATO’s boundaries. Such assignments are unlikely to exceed 7 days duration but may be on short notice. For NATO International Civilian staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required.

He/she may be required to formally represent ACOS J6 Cyberspace at NATO, Bi-SC and ACO meetings and may be required to makes presentations on behalf of ACO at NATO, Bi-SC and ACO meetings. The post holder may be required to organize and lead cross- functional teams in support of ACOS J6 Cyberspace taskings.

The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorised as: No risk / risk might increase when deployed.

ESSENTIAL QUALIFICATIONS

A. Professional/Experience

1) Minimum of 10 years’ experience in military communications and information systems at both the operational and staff level.

2) Minimum of 5 years’ experience in a NATO communications and information systems organizational element (NATO Command Structure, NATO HQ staff, NATO Communications and Information Agency or its predecessors).

3) Minimum of 3 years’ experience in NATO common-funded resource matters (Military Budget, NATO Security Investment Programme, or both).

4) Minimum of 3 years’ experience in project, programme and/or portfolio management related to communications and information systems.

5) Minimum of 3 years’ experience in policy development, policy analysis and/or support of a NATO governance body (e.g., Military Committee).

B. Education/Training

University Degree in information technology, information systems engineering, business administration, quality engineering or related discipline, or Higher Secondary education and completed advanced vocational training.

C. Language

English – SLP 4343 (Listening, Speaking, Reading and Writing)

NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English.

DESIRABLE QUALIFICATIONS

A. Professional Experience

1. Experience in developing, operating or supporting both static and deployable military communications and information systems.

2. Experience in the operation or management of an enterprise-wide network and/or information system.

3. Experience in planning, operating or testing communications and information systems in multi-national exercises and / or operations.

4. Experience in the development, management or reporting of Service Level Agreements or Memoranda of Understanding for communications and information services.

5. Experience in managing contracts for the development, implementation, operation and/or support of communications and information systems.

B. Education/Training

1. Advanced university degree or post graduate diploma in management information technology, information systems engineering, business administration, quality engineering or other scientific or engineering field or equivalent experience.

2. Professional certification in Computer Security (CISSP, CISM or equivalent).

3. Certification in Programme Management (Managing Successful Programmes Practitioner Level, or equivalent).

4. Certification in Project Management (PRINCE 2, Practitioner Level or equivalent).

5. Certification in service management (ITIL or equivalent).

6. NATO Staff Officer Orientation Course or national equivalent.

7. NATO C4ISR Orientation or equivalent.

8. Resource Management Education Programme or equivalent.

9. NATO Consultation, Command and Control (C3) Course, or NATO Command and Control (C2) Course.

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Technical ICT Expert (Satellite Transmission/Data Security)

ISSUED BY: OSCE Special Monitoring Mission to Ukraine

VACANCY NUMBER: VNSMUS00570

VACANCY TYPE: International Seconded

FIELD OF EXPERTISE: Information Technology and Information Management

FUNCTIONAL LEVEL: Senior professional

GRADE: S2

NUMBER OF POSTS: 6

DUTY STATION: Ukraine

DATE OF ISSUE: 8 June 2017

DEADLINE FOR APPLICATION: Open until filled

General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure

Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • University education in computer science or related field or proven 2 years’ professional experience in managing information systems and supporting users
  • Experience of Windows XP 2003 workstation and server, MS Office Suite, Internet with emphasis on network administration
  • Demonstrated planning and organisational skills in a technology environment with the ability to work effectively in a fast-paced, demanding environment with multiple priorities

Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:

Education:

Advanced degree in a relevant field

Experience:

Minimum 6 years of relevant professional experience

Mission Specific Requirements

Additionally, this particular post has specific requirements:

Mandatory:

  • Advanced university degree in computer science, engineering, telecommunications, business administration, international relations, operations management, or related field, or graduate of a national military, police or emergency response academy at officer level with subsequent experience running 24/7 watch or control centres or a related discipline;
  • Minimum 6 years documented experience being employed in a similar role or position;
  • Proficient skills in computer hardware and software, network administration and maintenance, preferably in an international or public sector environment, practical experience in working with LAN/WAN networking systems;
  • Sound understanding of Information Technology and Surveillance Systems application in field conditions with minimal or no existent infrastructure;
  • High degree of familiarity and experience with Microsoft environment (Windows 7, Windows 2008 and 2012 Server, SCCM, AD), UNIX, network and server hardware devices, telecommunication systems, VPN and VLAN administration, extensive experience in Cisco hardware and software, VoIP services; Checkpoint products knowledge is a strong benefit;
  • Ability to produce basic scripts and automatize routine tasks;
  • Ability to make concrete sound decisions in a field environment with minimum external support in a team of people with a variety of competency portfolios and national background, and lead the team on video surveillance matters;
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments;
  • Demonstrated ability and willingness to work as a member of a team with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
  • Ability to operate Windows applications including MS Word, Excel, Outlook as well as familiarity with internet search engines and techniques; experience with Access or other commercial databases is desirable;
  • Ability to assess situations and react rapidly, as well as to adjust and cope with changing tasks and priorities;
  • Professional fluency in the English language, both oral and written;
  • Experience managing operations conducted on a 24 hour basis, including coordination of shift workers;
  • Good knowledge of telecommunication systems, VPN and VLAN administration, extensive experience in Cisco hardware and software;
  • Experience in installing operating systems, software and other applications;
  • Understanding of network protocol TCP/IP, network topology;
  • Very good communication skills and competence in handling user’s problems;
  • Proven ability to carry out basic troubleshooting related to surveillance systems designed to perform in an autonomous mode (unattended surveillance systems), requirements to support them and maintain their operational lifetime;
  • Proven ability to draft, edit and produce concise, coherent daily and weekly reports incorporating narrative, visual and tabular data, meeting tight deadlines;
  • Demonstrated critical thinking and problem-solving skills and the ability to work under pressure.

Desirable:

  • Possession of a valid automobile ‘Class C’ driving license is a definite advantage;
  • Experience in off-road driving is an advantage;
  • Experience in living and working in adverse or kinetic environments;
  • Working knowledge of Ukrainian and/or Russian languages is a distinct advantage;
  • Experience of working in an international environment, Eastern Europe and/or knowledge of the region.

Tasks and Responsibilities

Initial duration of assignment for this post is for a period of 12 months, with a possibility of extension, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.

Please note that the recruitment for this position will be done in batches.

In an effort to build an effective and continually operating technical monitoring capability, the SMM is developing a robust sustainment program under the direction and supervision of the Fund Administration and Information and Communication Technologies Section (ICT). The technology which is being sustained directly in operated at the Technical Monitoring Centre.

The selected candidate may be deployed in the Donetsk or Luhansk region. Under the overall guidance of the Chief of Fund Administration and direct supervision of the Chief of ICT, the Technical ICT Expert performs the following specific functions:

  • Acting as focal point for all Surveillance technologies related issues in conjunction with ICT equipment; responding to requests for assistance from users; logging calls in a database; maintaining accurate log entries of requests with fault details;
  • Facilitating effective operation of OSCE Cameras installed at Observation Point in the Area of Operations (AOR) of Monitoring Team (MT) and providing recommendations on and supporting installation and maintenance of the network and communications systems;
  • Carrying out basic troubleshooting of surveillance systems designed to perform in an autonomous mode (unattended surveillance systems), requirements to support them and maintaining their operational lifetime;
  • Monitoring software applications used to control the operation of surveillance camera packages ¿ ranges for detection, identification and recognition of objects;
  • Ensuring uninterrupted and efficient operation of IT infrastructure and delivery of high quality standards of the ICT services for daily activities of the Mission and Technical Monitoring equipment at remote sites;
  • Performing installation, configuration, testing and deployment of hardware and software, including Local Area Network, Operating Systems, Electronic mail, Database systems, and security software;
  • Performing regular backup procedures and retrieving the archived data as necessary; maintaining library of associated materials for all equipment, processes, and procedures;
  • Developing and maintaining existing services and ICT infrastructure related to monitoring technology and sensors; analysing the set-up of Internet Protocol infrastructure and data traffic between camera and sensor sites and the
  • Technical Monitoring Centre;
  • Developing and ensuring necessary security of Mission’s ICT systems including proper access control for ICT resources – specifically to data repositories and internal ICT services, co-ordinating the establishment and maintenance of security related services such as antivirus software, firewalls, content scanning and intrusion detection systems;
  • Performing periodic quality tests of Camera site ICT Systems (Switches, Firewalls, 3G modems, Microwave links, Internet and leased lines, etc.);
  • Performing other duties as assigned.
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Camera/Sensor Expert

ISSUED BY: OSCE Special Monitoring Mission to Ukraine

VACANCY NUMBER: VNSMUS00569

VACANCY TYPE: International Seconded

FIELD OF EXPERTISE: General Staff / Monitoring Functions

FUNCTIONAL LEVEL: Senior professional

GRADE: S2

NUMBER OF POSTS: 6

DUTY STATION: Ukraine

DATE OF ISSUE: 8 June 2017

DEADLINE FOR APPLICATION: Open until filled

General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure

Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • Demonstrable organizational skills
  • Proven ability to communicate effectively, both orally and in writing
  • Demonstrable interpersonal skills and documented experience in negotiations
  • Depending on the field activity’s mandate, significant prior experience in relevant fields such as international customs practices and procedures, law enforcement, and military observations and arms control may also be required
  • Negotiating experience, preferably in the area of monitoring operations and/or related activities

Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:

Education:

Advanced degree in a relevant field

Experience:

Minimum 6 years of relevant professional experience

Mission Specific Requirements

Additionally, this particular post has specific requirements:

Mandatory:

  • Advanced university degree in Information technology, electronics, business administration, international relations, operations management or graduate of a national military, police or emergency response academy at officer level with subsequent experience running 24/7 watch or control centres or other relevant field;
  • Minimum 6 years documented experience being employed in a similar role or position;
  • Sound understanding of Information Technology and Surveillance Systems (primarily video surveillance) application in field conditions with minimal or no existent infrastructure;
  • Expert knowledge/understanding of video cameras for surveillance systems especially daylight cameras with optical sensors, thermal vision cameras (cooled or uncooled technology), their fundamental features and areas of application, functionality;
  • Understanding of basic functional feature of software applications used to control the operation of surveillance camera packages, ranges for detection, identification and recognition of objects;
  • Ability to make concrete sound decisions in a field environment with minimum external support in a team of people with a variety of competency portfolios and national background, and lead the team on video surveillance matters;
  • Solid knowledge and understanding of electrical power systems based on solar and/or wind sources of energy;
  • Professional fluency in English, both oral and written, and the ability to communicate clearly and concisely;
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments;
  • Demonstrated ability and willingness to work as a member of a team with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
  • Ability to operate Windows applications including MS Word, Excel, Outlook as well as familiarity with internet search engines and techniques; experience with Access or other commercial databases desirable;
  • Ability to assess situations and react rapidly, as well as to adjust and cope with changing tasks and priorities.

Desirable:

  • Possession of a valid automobile ‘Class C’ driving license is a definite advantage;
  • Experience in off-road driving is an advantage;
  • Experience in living and working in adverse or kinetic environments;
  • Working knowledge of Ukrainian and/or Russian languages is a distinct advantage;
  • Experience of working in an international environment;
  • Experience of working in Eastern Europe and/or knowledge of the region.

Tasks and Responsibilities

Initial duration of assignment for this post is for a period of 12 months, with a possibility of extension, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.

Please note that the recruitment for this position will be done in batches.

In an effort to build an effective and continually operating technical monitoring capability, the SMM is developing a robust sustainment program under the direction and supervision of the Fund Administration and Information and Communication Technologies Section (ICT). The technology which is being sustained directly in operated at the Technical Monitoring Centre.

The selected candidates may be deployed either in the Donetsk or Luhansk region.

Under the overall guidance of the Chief of Fund Administration and direct supervision of the Chief of ICT, the Camera/Sensor Expert will perform the following specific functions:

  1. Managing the surveillance maintenance team and providing expert advice on fundamental features, areas of application and functionality of the surveillance equipment;
  2. Assisting the Chief of ICT in building a robust sustainment programme;
  3. Providing recommendations and advises on mission-specific common technological surveillance standards;
  4. Contributing to the development of plans on, inter alia, command and control, operational support, technical and expert support deployment, personal security (in co-ordination with the SMM’s regional security advisors), logistics and administration as they relate to technical monitoring;
  5. Providing recommendations on and supporting installation and maintenance of the monitoring systems;
  6. Contributing to the development of various technical monitoring concepts for the SMM;
  7. Participating in and providing input to periodic planning and information meetings designed to develop short- and long-range strategies to resolve issues, developing requirements and/or system integration support;
  8. Developing and updating Electro Optical Infra Red (O/IR) and associated systems sustainment Standard Operating Procedures (SOPs);
  9. Developing work plans and weekly schedules for the deployment of a maintenance team;
  10. Drafting daily, weekly and monthly activity reports;
  11. Working in conjunction with Technical Monitoring Centre (TMC) to monitor the status of sensors and sensor-related equipment and accessories;
  12. Carrying out basic troubleshooting of surveillance systems designed to perform in an autonomous mode (unattended surveillance systems), requirements to support them and maintain their operational lifetime;
  13. Monitoring software applications used to control the operation of surveillance camera packages ¿ ranges for detection, identification and recognition of objects;
  14. Performing other duties as assigned.
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Chief Information Officer (CIO)

Application closing date: 31 March 2019

Summary

The incumbent is responsible to the General Manager (GM) for Information Technology (IT), Information Systems (IS) and Information Resource Management (IRM). More precisely, he/she is responsible for performing the following functions:

Responsibilities 

Command Responsibilities

  • Directing the activities of the NSPA Information and Communication Technology (ICT) function, including the responsibility for all ICT personnel, processes and policies across the Agency.
  • Formulating ICT vision, strategy, policy and plans to be approved by the GM and the NSPO Agency Supervisory Board (ASB).

Functional and Staff Responsibilities

  • Acting as the senior advisor to the GM and Executive Management Board (EMB) on information technology (IT), Information Systems (IS) and Information Resource Management (IRM).
  • Developing an annual ICT Plan and overseeing its execution; ensuring compliance with governing standards.
  • Controlling the overall ICT budget.
  • Ensuring that IT provision by third parties is cost effective.
  • Contributing to NSPA’s corporate planning and development efforts, in particular ensuring that the Agency’s ICT capability is continuously updated and is integrated into the activities of the Business Units and Support Functions.
  • Directing, managing and providing policy, guidance and oversight of the Agency’s cyber security, information assurance, network infrastructure and operations, telecommunications and information security.
  • As the designated Communication and Information Systems (CIS) Operational Authority, acting as the main NSPA Point of Contact (POC) for all ICT matters including CIS security and Cyber Defence.
  • Chairing the NSPA information Systems Committee (ISC); serving on committees and other groups pertaining to the ICT function.
  • Coordinating and exchanging information with the NATO Communications and Information Agency (NCIA) and other NATO officials having similar or related responsibilities and functions; representing the GM on ICT matters outside the Agency.
  • Working closely with other EMB members to create strategic plans.
  • Establishing the strategic and tactical goals, policies and procedures for the Information Systems Division (IS).
  • Aligning IT objectives and programmes to Agency objectives and strategies.
  • Defining metrics based on overall business objectives.
  • Aligning IT risk management with Agency risk management.
  • Approving IT standards and technologies.
  • Monitoring Agency business trends and related technological trends in the computer industry and, where appropriate, recommending suitable modification to high level plans.
  • Supporting, through the provision of ICT services, NSPA’s strategic objectives of efficiency, effectiveness and cost-control.
  • Endorsing the IS Services Portfolio, setting priorities for the provision of ICT services and selecting the optimum balance between organic and outsourced support resources.
  • Providing advice and guidance concerning the integration, efficiency and effectiveness of Business Processes (BP) and Information/Knowledge Management (IKM).

Other Responsibilities

  • The incumbent is further responsible for administrative management and supervision of the CIO Office and the accuracy of advice provided to the GM on all IT matters.
  • In accordance with NATO policy, conducting duty travel, as required in support of NAC approved operations and missions, on a case-by-case basis, by travelling to associated theatre/mission locations, especially where NSPA personnel are/will be serving.
  • Managing employee performance in line with applicable governing instructions.
  • Performing other related functions as required in peacetime and any other appropriate functions assigned in times of crisis or war.
  • In the event of crisis or war the incumbent will, subject to the agreement of his/her national authorities, remain in the service of the Agency

Qualifications

General Qualifications

  • Master’ s degree (or higher) in computer science, computer engineering, information technology or information science.
  • Fifteen years of proven IS management experience at senior staff or management level in a sizeable organisation, preferably one in the government defence sector or in an international organisation, a national public administration (civil or military), or the private sector.
  • Previous responsibility for budgeting and financial management at senior level.
  • Demonstrable success in managing a large IT staff in a complex operational environment.
  • Knowledge of IS including software development and infrastructure.
  • Senior management experience of leading and implementing change.
  • Proven experience of using effective negotiation skills to gain buy-in and achieve desired outcomes, including business growth.
  • Proven experience of managing time and work effectively under pressure while producing high-quality products under short-notice deadlines.
  • Proven experience of mitigating risk by developing resourceful and effective solutions to complex problems (including HR).
  • Proven ability to set and implement performance goals and expectations, with relevant metrics, and to redirect and improve performance where needed.
  • Proven performance in building, leading and participating in high-performing teams.

Specific Qualifications

  • Experience with modern Enterprise Resource Planning (ERP) and management systems, preferably SAP.
  • Experience with comprehensive office information system support, preferably Microsoft software based.
  • Experience with all aspects of applications exposed on public and private networks (such as the internet), specifically IS security, reliability and availability.
  • Successful Project Management experience in an international environment.

Language Qualifications

  • NATO’s two official languages are English and French. The work of this post is mainly conducted in English, therefore fluency in that language is essential and working knowledge of French is desirable.
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