Head of Support Services – Generic Job Profile

Please note this is only a profile and not a live Vacancy. If you are interested in this role, chat to UNOPS recruiters at the upcoming Global Careers For Women event on 10 October


Operational leadership, advisory and technical support
  • As a key leadership role for the Country/Multi-Country Office, the Head of Support Services monitors and supervises teams as well as all aspects of operations (Finance, HR, Procurement, Health, Safety, Security and Environmental (HSSE), Information Technology (ICT) and Administration) to ensure achievement of results whilst driving compliance with corporate strategies, UNOPS rules, regulations, policies, and standards of accountability, ethics and integrity.
  • Monitor support services to ensure continuously improving client service and satisfaction, including liaising with appropriate Headquarters Practice Groups and IPAS for required support.
  • Contribute to the formulation of Country Office/Multi-Country Office strategies and policies through advisory services to the Country Office/Multi-Country Office Director.
  • Provide technical advice and operational guidance on innovative approaches to project financing, risk assessment/mitigation and use of financing structures, mechanisms instruments and guarantees.
  • Collaborate with colleagues to identify the need, determine the cost and plan all Country Office/Multi-Country Office support services, including Procurement, Finance, Human Resources and administrative services.
  • Assist the Country Office/Multi-Country Office Director in setting goals, targets and performance standards for projects, and recommend tools for monitoring, evaluation and auditing.
  • At the request of the Country Office/Multi-Country Office Director participate in any UN forum discussions and planning to ensure UNOPS position, interests and priorities are fully considered.
  • Lead on Health, Safety, Security and Environmental (HSSE) matters to ensure they are integrated into all aspects of the operations and that related risks are managed effectively.
Project planning and coordination support
  • Provide assistance and support to programme and project budget preparation, revisions and work planning.
  • Provide input into project engagement and acceptance documents including assisting with contract negotiations.
  • Provide advice on goal setting, targets and performance standards for projects and recommend tools for monitoring, evaluation and auditing.
  • Monitor project financial projections, take decisions and/or refer critical issues to the Country Office/Multi-Country Office Director and/or other stakeholders for action.
  • Provide advice on programme and project cost-sharing, deployment of funds and closure.
  • Constantly monitor and analyze the operating environment to identify potential risks and take action/refer critical issues for intervention to ensure delivery of results.
  • Closely liaise with the Field Offices (within the Country Office/Multi-Country Office) in order to troubleshoot any issues that might cause an interruption in the support services management.
  • Oversee and supervise Country Office/Multi-Country Office procurement processes, including tendering processes and evaluation and supplier selection, to ensure viable procurement solutions that meet operational needs and compliance with UNOPS procurement procedures, regulations and standard of accountability, ethics, integrity and performance.
  • Evaluate contractual arrangements and legal commitments/risks for appropriate action.
  • In consultation with relevant colleagues, review, administer and issue contracts, agreements/amendments with institutions and UN agencies.
  • Oversee the logistics of goods and equipment on project sites to confirm delivery and safe warehousing.
  • Evaluate, list, update and monitor the performance of the roster of service providers of suitable firms or institutions.
Financial and compliance management
  • Prepare the Country Office/Multi Country Office financial plan and manage the budget process/cycle to ensure timely revisions and reallocation of funds.
  • Oversee the Support Services Finance Unit and ensure compliance with the UNOPS/Financial Rules & Regulations and Finance procedures.
  • Monitor, track and control expenditure to ensure the optimum and appropriate use of resources.
  • Ensure the availability of required financial reports and exception reports including investigating anomalies to resolve problems, reporting or recommending any action required to relevant stakeholders.
  • Supervise the timely review, posting and closure of accounts. Certify/verify accuracy and compliance with standards of accountability framework. Submit/prepare a mandated report on financial status.
  • Supervise all financial services (accounting, cash management, payments etc.) ensuring timeliness and compliance with standards of accountability and performance.
  • Monitor the Management Budget expenditures for the Country Office/Multi Country Office and ensure that LMDC (Locally Managed Direct Cost) is properly recovered, billed and spent in accordance with the applicable procedures.
  • Act as focal point for any internal/external audit exercise.
Human resource management
  • Plan personnel required for Country Office/Multi Country Office programmes/projects.
  • Oversee all human resource services/processes including recruitment, salary administration and compensation, performance review, training and development, ensuring compliance with human resource rules, regulations, procedures and standards of performance and ensuring that hiring managers actively seek to create diverse teams in terms of gender and geography.
  • Promote and support a learning culture by empowering individuals and teams to identify critical learning needs and plan/provide easy access to learning opportunities to maintain personnel competency and flexibility.
  • Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.
  • Exercise control of all staffing issues within the Country Office/Multi Country Office as required by the projects’ demands including recruitment, training, staff performance review.
Administration and Information Technology
  • In close collaboration with Headquarters, support maintenance of a secure and reliable ICT environment, including adequate plans for disaster recovery.
  • Manage the acquisition, maintenance, inventory, recording, verification and protection of project and administrative facilities/assets, including IT infrastructure, equipment and servers.
  • Identify opportunities for leveraging the use of IT to enhance business operations and efficiency and to facilitate knowledge management, and information sharing.
  • Manage the timely and efficient delivery of all administrative services, (e.g. premises, asset management, organizational and personnel security, travel and IT).
Knowledge management and innovation
  • Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches in Country Office/Multi Country Office Support Services.
  • Contribute to the dissemination and sharing of best practices and lessons learned for corporate development planning and knowledge building.
  • At the request of the Country Office/Multi Country Office Director and in collaboration with the team, plan, implement and organize strategic capacity building of project personnel, clients and stakeholders.

Recruitment Qualifications


A Master’s degree in a relevant related field is required. A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.


A minimum of 7 years of progressively responsible experience covering at least two of the following operations functions: Procurement, Finance, Logistics/ Asset Management and Human Resources. Knowledge of the other functions is desirable. A minimum of 3 years of leadership experience, including a proven record of accomplishment managing staff and operational systems, is required. Some experience in UN system organizations preferably in a developing country is desirable. Experience dealing with UN regulations, rules and policies in the areas of contracting, procurement and human resources is desirable.

Language Requirements:

Full working knowledge of English or French or Spanish is essential. Knowledge of Arabic or another official UNOPS language is an asset.

Associate Democratic Governance Officer

Interested in this role? Chat to OSCE Recruiters at the upcoming Global Careers For Women event on 10 October 2019. 

Background – Associate Democratic Governance Officer

This position is open for secondment only and participating States are kindly reminded that all costs in relation to assignment at OSCE/ODIHR must be borne by their authorities.

Candidates should, prior to applying, verify with their respective nominating authority to which extent financial remuneration and/or benefit packages will be offered. Seconded staff members in the OSCE Secretariat and Institutions are not entitled to a Board and Lodging Allowance payable by the Organization.

The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental and human aspects. It, therefore, addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.

The Office for Democratic Institutions and Human Rights (ODIHR) is the principal institution of the OSCE responsible for the human dimension. ODIHR is active throughout the OSCE area in the fields of election observation, democratic development, human rights, tolerance and non-discrimination, and the rule of law. ODIHR’s assistance projects and other activities are implemented in participating States in accordance with ODIHR’s mandate.

The ODIHR Democratic Governance and Gender Unit implements a number of projects to strengthen democratic institutions, including parliaments and political parties, with the aim of strengthening public trust in the efficacy, transparency and equity of democratic systems and supporting inclusive participation of under-represented groups such as women, youth and persons with disabilities (PwDs).

Tasks and Responsibilities

Under the supervision of the Chief, Democratic Governance and Gender Unit, the incumbent of the position of Associate Democratic Governance Officer will perform the following duties:

  • Analyzing and monitoring public policy, legislation and practices affecting diversity and inclusion in democratic institutions in the OSCE region;
  • Co-ordinating and working with other ODIHR units and departments and the OSCE institutions; providing expertise and advice as well as designing methodologies for mainstreaming the participation of PwDs in all ODIHR activities;
  • Providing briefings on activities related to diversity and inclusion in democratic institutions and participation of under-represented groups, including PwDs in political and public life;
  • Contributing to the substantive organization of mandated OSCE human dimension meetings on issues of participation in political and public life; reporting to the ODIHR management and, as required, to the ODIHR partners and donors, on the progress in implementation of the projects and activities conducted in the field of participation of under-represented groups in political and public life;
  • Identifying, developing, implementing and evaluating specific programmes, projects and activities to promote increased diversity and inclusion in democratic institutions and participation of under-represented groups, including persons with disabilities in political and public life, and further to increase the level of compliance of domestic policies with international instruments and standards for the promotion of inclusive democratic institutions and the rights and participation of under-represented groups, including persons with disabilities within the OSCE region;
  • Representing the ODIHR at international conferences and meetings related to the portfolio;
  • Performing other related duties as required.
  • For more detailed information on the structure and work of the OSCE Office for Democratic Institutions and Human Rights, please see: http://www.osce.org/odihr

Necessary Qualifications

  • First-level university degree in law, international relations, social sciences, political sciences, or related field;
  • A minimum of four years of related professional experience in government, international organization or an NGO of which two years at the international level;
  • Proven experience in designing, planning and implementing project activities that support inclusive democratic institutions and the participation of under-represented groups, preferably including persons with disabilities in political and public life, and working with civil society, including disabled people’s organizations;
  • Good understanding of the international environment in which participation of under-represented groups and related activities are being discussed, promoted and implemented as well as knowledge of the functioning of international institutions and bodies entrusted with the task of promoting and overseeing the implementation of treaties, conventions and other instruments related to participation in political and public life;
  • Excellent organizational and communication skills;
  • Computer literate with practical experience with Microsoft applications;
  • Professional fluency in English, with excellent written and oral communication skills; working knowledge of Russian would be an asset;
  • Ability to work with people of different nationalities, religions and cultural backgrounds;
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities.

If you wish to apply for this position, please use the OSCE’s online application link found under https://jobs.osce.org/vacancies.

The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.

Only those applicants who are selected to participate in the subsequent stages of the recruitment will be contacted.

Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see http://www.osce.org/states.

The OSCE is committed to diversity and inclusion within its workforce and encourages the nomination of qualified female and male candidates from all religious, ethnic and social backgrounds.

Please be aware that the OSCE does not request payment at any stage of the application and review process.

Please apply to your relevant authorities several days prior to the deadline expiration to ensure timely processing of your application. Delayed nominations will not be considered.

Application Closing Date – 20 October 2019

In your application please specify that you found out about this opportunity on GCFjobs.com  Veuillez indiquer dans votre candidature que vous avez consulté cette offre sur le site web GCFjobs.com

International Consultant

International Consultant


UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

UN Women is leading and coordinating the United Nations System to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It is providing strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with the private sector, civil society, government and other relevant actors.

With 10 years to go to the end date of gender inequality in 2030, UN Women is calling for enhanced and sustained actions to deliver on our collective global commitments as they are reflected in Sustainable Development Goal 5 and in the Beijing Declaration and Platform for Action which celebrates 25 years in 2020. To this end, UN Women has together with key partners established the Generation Equality Forum, a campaign that will be ongoing until July 2020 with a conference in Paris and through to UN Member State discussion st the UN General Assembly on September 2020. UN Women Nordic Liaison Office in Copenhagen is looking to recruit a consultant to assist in the preparations of the Generation Equality Forum, including in the organisation of campaigns and in engagement with the private sector and other relevant stakeholders.

Duties and Responsibilities

The objective of this consultancy is to help facilitate engagement of the Nordic private sector, local government actors and civil society in the Generation Equality Forum campaign.

Scope of Work and Responsibilities

  1. Review all partnership documents and business propositions for the engagement of the private sector in the Generation Equality Forum and liaise with the private sector unit and other relevant units in UN Women as well as with the Gender Diversity Roundtable and other partners. Arrange and conduct meetings with key stakeholders with the purpose of soliciting their interest in partnerships and identify resource mobilization opportunities through win-win arrangements.
  2. Prepare tailor-made documents for meetings with each stakeholder related to a relevant business proposition and partnership models.


The consultant is expected to deliver the following outputs:

  1. Review tasks and design workplan for the consultancy (4 days)
  2. Materials prepared and partnership meetings conducted in Denmark, including workplan for way forward (20 days)
  3. Materials prepared and partnership meetings conducted in Norway, including workplan for way forward (8 days)
  4. Materials prepared and partnership meetings conducted in Sweden, including workplan for way forward (8 days);


Functional Competencies

  • Proven ability to design and implement relevant and targeted initiatives
  • Ability to develop and maintain strong partnerships with a variety of stakeholders and develop inter-institutional coordination and communication mechanisms.


Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.


Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.

Core Values and Ethics:

  • Demonstrate cultural sensitivity and able to work in a multi-national environment
  • Support the Organization’s corporate goal
  • Comply with UN WOMEN rules, regulations and code of conduct
  • Integrity


  • Demonstrate ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
  • Build effective client relationships and partnerships
  • Interact with all levels of staff in the organization
  • Excellent interpersonal skills
  • Build and share knowledge
  • Make valuable practice contributions

Communicating and Information Sharing:

  • Facilitate and encourage open communication and strive for effective communication.
  • Excellent oral and written skills
  • Listen actively and respond effectively

Self-management and Emotional Intelligence:

Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behaviour towards others.

Required Skills and Experience

  • Master’s Degree in Political Science, International Development, Gender Studies or a related field
  • Experience working for an international organisation and/or government entity with focus on the Sustainable Development Goals, with particular focus on Goal 5
  • Demonstrated experience working with and advocating on gender issues.
  • Experience in planning and organising complex events.
  • Experience working with or collaborating closely with the private sector// Experience conducting strategies on private sector engagement, with specific focus on resource mobilization
  • Demonstrated analytical experience.
  • Excellent rapport in understanding culturally diverse audiences for messaging;
  • Demonstrated ability to work independently with a minimum of guidance while seeing consensus, and ability to deliver on target and on time.

Language Requirements:

Fluency in the English language required, with strong, confident command of both written and oral English. Fluency in Danish, Norwegian or Swedish required.


Application closing date: 20th September 2019 (Midnight New York, USA)

Deputy Regional Director, Africa

Background Information – Job-specific – Deputy Regional Director, Africa

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

UNOPS Africa Region has close to 300 operational projects in approx. 40 countries and counts over 800 personnel, with annual delivery value of circa $250M. The regional portfolio of programmes and projects focuses mainly on supporting fragile and conflict-affected states in Africa in infrastructure development and procurement in support of health, peace and security and social infrastructure interventions.

The office of the Regional Director- Africa provides strategic leadership, technical guidance, and advisory support and oversight to the operations across offices within the Africa region. The region’s operations are divided into six sub-regional Multi-Country Offices and two standalone key Country Offices. The Office of the Regional Director is currently based in Copenhagen, Denmark.

This position will be based in Copenhagen, Denmark. Addis Ababa, Ethiopia or Nairobi, Kenya could also be considered.

The role will require frequent travel within the region.

Functional Responsibilities

As the Deputy Regional Director for the Africa  Region (AFR), you will report to the Director of Regional Portfolios who also fulfills the Regional Director function for the Africa Region and provides broad supervision.

Your successful achievements as the Deputy Regional Director- Africa, will directly impact on UNOPS strategic positioning as partner of choice in sustainable development and project services.

Your responsibility will include:

  • Co-drive the development of the strategy for the Africa region
  • Provide the intellectual, conceptual, technical and managerial leadership as well as supervision and guidance within the Africa region.
  • Manage the priorities, targets and implementation plans for substantive results with regards to the regional business development and the scope
  • Lead a team of experienced leaders in the region and ensure optimal organisational set up for the delivery of current business objectives
  • Lead the planning, implementation and organization of strategic capacity building of personnel, partners and stakeholders for strategic business development and engagement.
  • Foster a positive work environment for all genders, and ensure that the highest standards of conduct are observed.
  • Oversee effective management of safety and security within the region of operation for UNOPS personnel and their eligible dependents.
  • Build partnerships and public relations, promote and communicate UNOPS achievements, competencies and interest in global development.
  • Lead the ongoing research, development and implementation of best practices and innovative approaches to maximise performance and sustain achievement.
You can find the Terms of Reference of the given position in the attachment.
Education/Experience/Language requirements


  • An advanced university degree (Master’s or equivalent) in a relevant field is required.
  • A combination of a Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.


  • A minimum of 10 years of experience that combines strategy and operational leadership in management, business development planning and operations in a large international and/or corporate organization
  • Working experience in Africa is required.
  • Experience with strategic oversight of programmes in multi-country set-ups is required.
  • Experience in international organisations including working in HQ/Regional operations is required.
  • Experience in managing large teams and geographically spread teams is required.

Language Requirements:

  • Fluency in both English and French is required.
  • Knowledge of another official UNOPS language is an asset.

Application Closing Date – 18 September 2019

In your application please specify that you found out about this opportunity on GCFjobs.com
Veuillez indiquer dans votre candidature que vous avez consulté cette offre sur le site web GCFjobs.com