Under the supervision of the Country Representative, the Programme Management Specialist is responsible for managing the development, implementation, monitoring and reporting of programmes for the CO, including providing technical support to the implementation of the Country Office programme, managing the monitoring and reporting for the Country Office, overseeing and guiding people and budget management for the programme team, building partnerships and providing support in developing resource mobilization strategies, and managing knowledge building efforts.
Duties and Responsibilities
1. Manage the programmatic development for the Country Office, based on the Strategic Note
- Provide overall programme advisory support to the Office Management;
- Guide the development of the CO programme, and provide technical support to the design and formulation of programme/ project initiatives;
- Review and provide feedback to project/ programme strategies and documents, workplans, case studies and related knowledge products and publications, as needed;
- Provide technical advice on the development of systems, processes and mechanisms to support programme planning, implementation, monitoring and progress reporting;
- Review and evaluate proposals and oversee the preparation of donor proposals and reports;
- Draft policy documents, briefs and other strategic papers/ materials for the use in the development and presentation of policy and programmatic positions.
2. Provide technical support to the implementation of the Country Office programme
- Review programme annual work plans to assure compliance with UN Women programme goals and results-based indicators;
- Analyze and ensure alignment of project budgets with logical framework matrices and work plans;
- Draft reports on activities, outputs and outcomes; and compile information in preparations of country office donor and UN Women reports;
- Analyze and ensure alignment of project budgets with logical framework matrices and work plans;
- Manage programme quality control and identification of potential challenges;
- Align programme activities with operations team in close liaison with Operations Managers;
- Build and manage relationships with national partners, as necessary.
3. Manage the monitoring and reporting for the Country Office
- Recommend and establish programme monitoring standards, criteria, and other indicators for measuring and assessing progress/results;
- Manage the monitoring of mutually agreed results frameworks and performance indicators;
- Coordinate the process of gathering information and preparing progress reports on programme implementation; prepare technical reports;
- Prepare programme team for audits and monitor implementation of audit recommendations;
- Provide training on results-based management to office staff, as necessary.
4. Oversee and guide people and budget management for the programme team
- Lead a team, perform staff performance reviews, ensure capacity development of staff members by suggesting development opportunities;
- Monitor and analyze financial situation on the portfolios and programmes to ensure adherence to delivery rates and utilization of resources to meet agreed upon targets and results;
- Ensure effective information flow, communication and coordination across the office, between programmes, projects and operations, and with other UN Women offices and units.
5. Build partnerships and provide support in developing resource mobilization strategies
- Develop and implement partnerships and resource mobilization strategies;
- Analyze and research information on donors, finalize substantive briefs on possible areas of cooperation, identification of opportunities for resource mobilization and cost sharing;
- Determine programmatic areas of cooperation, based on strategic goals of UN Women, country needs and donors’ priorities and develop the relevant partnerships.
6. Manage knowledge building efforts
- Manage the process of identifying and synthesizing of best practices and lessons learned that are directly linked to the implementation of the programme and contribute to their global dissemination.
- Respect for Diversity
- Awareness and Sensitivity Regarding Gender Issues
- Creative Problem Solving
- Effective Communication
- Inclusive Collaboration
- Stakeholder Engagement
- Leading by Example
- Strong programme formulation, implementation, monitoring and evaluation skills
- Ability to develop detailed operational plans, budgets, and deliver on them
- Ability to synthesize program performance data and produce analytical reports to inform management and strategic decision-making
- Strong analytical skills
- Strong knowledge of Results Based Management
- Good knowledge of UN programme management systems
Required Skills and Experience
Education and certification:
- Master’s degree or equivalent in Social Sciences, Political Science, Development, Public Administration, Gender is required.
- A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
- A project/programme management certification would be an added advantage
- At least 5 years of progressively responsible experience in programme management, including programme design, programme coordination, monitoring and evaluation, donor reporting and capacity building;
- Experience in working in a gender related area is an asset;
- Experience in setting priorities, budgets, work plans, participating in programme development and programme writing;
- Experience in leading teams effectively is an asset.
- Fluency in Spanish and English is required
- Working knowledge of French or Portuguese is an asset
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Application closing date: 26 July 2019
Associate Programme Officer
Background – UNMAS
United Nations Mine Action Service (UNMAS) is a division of the Office of Rule of Law and Security Institutions (OROLSI) in the Department of Peacekeeping Operations (DPKO). UNMAS is mandated by the United Nations General Assembly (RES/68/72) to ensure an effective, proactive and coordinated response to the problem posed by a wide range of explosive hazards. Legislative mandates also recognize UNMAS technical expertise in responding to threats posed by unsecured and unsafe conventional weapons and ammunition stockpiles. As an office within DPKO, UNMAS supports peacekeeping and special political missions in accordance with Security Council mandates.
Background – UNMAS Iraq
The UNMAS Iraq programme was formally established in June 2015, at the request of the UN Under-Secretary General for Peacekeeping Operations (DPKO) and the Special Representative of the Secretary General for Iraq, to lead the UN efforts to mitigate explosive threats in the country, as well as to support the enhancement of national and regional mine action capacities. UNMAS is supporting multiple layers of operations under the UNMAS Iraq Strategic Plan which focusses on three main components: 1. Explosive Hazard Management; 2. Capacity Enhancement, and 3. Risk Education.
In 2017, UNMAS resource mobilized over $70,000,000 in funding and is now seeking additional staff for a short period of time to support implementation..
* CANDIDATES WITH NO UN OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY!
Under the direct supervision of the Senior Programme Officer, the Associate Programme Officer’s responsibilities include:
- Draft scheduled and ad-hoc reports as per donor agreements, actively support data collection and ensure adherence to donor requirements;
- Monitor project implementation against deliverables in donor agreements, if tolerances are exceeded, immediately flag to management;
- Monitor compliance to requirements in donor agreements;
- Prepare draft budgets and project proposals for new projects and extensions of ongoing projects;
- Maintain documentation of decisions and actions taken on programme issues and keep electronic filing up to date;
- Seek opportunities for visibility and communication initiatives in collaboration with the UNMAS Iraq Communications Officer and ensure that activities are appropriately branded with UNMAS or donor branding;
- Prepare talking points, briefing notes, ad-hoc donor briefs, summary notes and minutes;
- Assist the UNMAS Iraq management team with logistical and substantive support during donor visits, visits to embassies, presentations, workshops, and visits to/by Mine Action stakeholders both in-country and internationally, when required;
- Attend coordination meetings and assist on any programme input; support the Mine Action Sub-Cluster Coordinator as needed;
- Provide programme information to partner agencies, non-governmental organizations and contractors and UN agencies;
Provide timely translations from Arabic to English and vice versa, in line with United Nations standards and of various types of documents covering a broad range of topics. Perform any other duties as requested by the Senior Programme Officer.
* CANDIDATES WITH NO UN OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY!
Education and relevant years of experience
- Advanced University Degree (Masters Degree or equivalent) in business administration, project management, social science or other related field with a minimum of 2 years of relevant experience; OR;
- First level University degree (Bachelors Degree or equivalent) in business administration, project management, social science or other related field with a minimum of 4 years of relevant experience
- Relevant experience is defined as experience in programme management, project management or business administration
- Experience in donor reporting, managing donor agreements, or preparing project proposals is required
- Fluency in English (speaking, reading and writing) is required
- Fluency in Arabic (speaking, reading and writing) is required
Application closing date: 18 July 2019
Application closing date: 30 June 2019
Background Information – Job-specific
Thailand Operations Hub (THOH) is a UNOPS business unit under the UNOPS Asia Regional Office and it was established to better support, develop and oversee the UNOPS portfolio of projects in South East Asia and the Pacific.
The Hub comprises three main portfolios –THOH Thailand, THOH Indonesia and THOH Pacific and provides a wide range of services including Project Management, Transactional HR, Financial, and Procurement to clients that include other UN entities, INGOs and governments/government agencies donors. Most of THOH projects are implemented in South East Asia and the Pacific.
THOH is hiring for the position of Programme Manager under its Thailand office. Reporting to the Multi-Country Office Director, who provides general guidance and supervision, the Programme Manager is responsible for programme development planning and preparation, and for managing all stages of programming to achieve results in the area/s of responsibility under assigned programme/portfolio that includes projects under Thailand Office and Pacific Cluster. The incumbent manages some projects (playing the role of Project Manager) and coordinates project implementation, including supervising Project Managers for assigned projects.
The role contributes, as part of the Senior Management Team for THOH, to the development and implementation of strategies to enhance the competencies and position of UNOPS in sustainable project management and services to partners, stakeholders and UN system partners.
Summary of Key Functions
- Programme implementation and oversight
- Portfolio development and planning
- People management
- Partnership and networking
- Service delivery and quality assurance
- Knowledge management and innovation
Duties and Responsibilities
Under the general guidance and supervision of the Multi-Country Office Director, the Programme Manager’s responsibilities include the following:
Programme implementation and oversight
- Establish and execute the programme implementation plans for the programme in collaboration with partners, set objectives, performance measurements, standards and results expected to ensure timely and partner oriented services.
- Monitor and supervise the timely and cost-effective implementation of the programme according to UNOPS goals and partner expectations, approved budget and full cost recovery.
- Accept responsibility for project portfolio oversight as delegated by the Multi-Country Office Director and through the role of Project Executive on Project Boards.
- Mentor and assist Project Managers in planning, execution and delivery of allocated projects, ensuring incorporation of best practice project management processes.
- Facilitate timely and accurate project tracking, analysis of outputs, and reporting.
- Develop and implement the programme governance framework.
- Perform the role of project manager for assigned projects
- Provide surge capacity as and when required
Portfolio development and planning
- Support the Multi-Country Office Director to ensure the financial sustainability of the assigned programme and delivery of desired results, ensuring compliance with organizational strategies, rules, regulations and standards of performance.
- Coordinate closely with partnerships and business development team to ensure portfolio growth and diversity.
- Submit mandated reports and critical issues to the Multi-Country Office Director and clients, to drive future process improvement and business development planning.
- Analyse and keep abreast of political and development trends in the geographical area, to identify and propose to the Multi-Country Office Director areas for UNOPS engagement and support based on country priorities, strategic areas of focus and comparative advantage.
- Manage and oversee the preparation of programme documents (including business cases/strategies, policy briefs, programme plans and risk assessments).
- Ensure the accurate and timely completion of programme/business recommendations for the review and approval of the Multi-Country Office Director.
- Consult and collaborate with internal and external colleagues and partners to ensure linkages, consistency, and harmonisation of approaches and compliance with guidelines, framework and standards of accountability, integrity and performance.
- Plan and propose to the Multi-Country Office Director required office and programme resources for assigned portfolio.
- Determine pricing strategies based on UNOPS pricing policy and models to ensure an appropriate balance between revenue and development capacity within UN mandate and spirit.
- Manage programme resources in accordance with UNOPS standards of ethics, integrity and accountability framework and financial sustainability.
- Plan, recruit, manage and develop programme personnel/technical experts with the skills and competencies needed to ensure optimum performance and encouraging the formation of diverse teams in term of gender and geography.
- Supervise Project Managers for assigned projects
- Promote teamwork, collaboration and diversity by providing timely guidance and supervision to the team to enable them to perform their duties responsibly, effectively and efficiently.
- Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.
Partnership and networking
- Build and strengthen strategic partnerships through active networking, advocacy and effective communication of UNOPS competencies in project service delivery and management.
- Support the business development function by identifying and developing new business and partnership/customer opportunities.
- Collaborate with the Partnerships and Business Development Officer to prepare proposals and partnership engagements.
- Contribute to current and future growth plans for THOH, ensuring alignment with the UNOPS AR and corporate strategic plans.
Service delivery and quality assurance
- Establish and maintain appropriate arrangements for direct operational support for delivery of the programme, including leveraging regional or corporate support facilities whenever available.
- Monitor and oversee programme/project implementation, review progress, assess constraints and take corrective action, ensuring early warning of risks to Multi-Country Office Director and Head of THOH for action and/or intervention.
- Take responsibility for financial decisions/exercise financial control to ensure the fiscal health/sustainability of the programme, including submitting financial reports to the Head of THOH.
Knowledge management and innovation
- Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches.
- Contribute to the dissemination and sharing of best practices and lessons learned for corporate development planning and knowledge building.
- Plan, implement and organise strategic capacity building of personnel, partners and stakeholders.
- Advanced university degree (Master’s or equivalent) in Project Management, Social Sciences, Administration, Economics or other related field is required.
- A relevant first university degree (bachelor’s or equivalent) in combination with two (2) additional years of relevant experience may be accepted in lieu of an advanced university degree.
- PRINCE2 Practitioner certification is required.
- A minimum of seven (7) years of progressively responsible experience in leading/coordinating project implementation in a large international and/or corporate organization.
- At least two (2) years of experience at an international level is required.
- Experience in project management is required.
- Experience as programme manager is a distinctive advantage.
- Experience managing people as a direct supervisor is required.
- Some experience in the UN system organizations is desirable.
- UNOPS experience in the field of project management is required.
- Experience managing both implementation and transactional projects a distinct advantage.
- Experience working in South East Asia is a distinct advantage.
- Experience managing an office is desirable.
- Fluency in English is required.
- Knowledge of French an added advantage, noting that the assigned Programme includes a project in a French speaking country in the Pacific.
Programme Specialist – New York
Application closing date: 18 July 2019
UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan. Working in support of the Regional Bureaus, the GPN also aims to provide rapid and integrated support to UNDP country offices, combining policy advice, technical expertise, financial resources, agile tools and procedures, and partnerships. Within the GPN, the Crisis Bureau guides UNDP’s corporate crisis and fragility-related strategies and vision for crisis prevention, response and recovery and lead corporate support in response to crisis.
Support to country operations is coordinated by the Country Support Management Team (CSMT), working closely within the GPN, with the GPN Crisis and Fragility Policy and Engagement Team, the GPN SDG Integrator Team and GPN technical teams. The overall goal of the CSMT is to ensure strong, coherent and coordinated support to country offices (COs), as it relates to crisis and fragility, within the full spectrum of the GPN’s service offer. The CSMT steers the effective interaction of GPN Teams, Regional Bureau/Regional Hub and CO counterparts for integrated country support. It ensures that UNDP corporate support is provided before, during and after crises (in line with UNDP Standard Operating Procedures during the response phase). The CSMT aims to provide regular analytical updates in consultation with Regional Bureaus to support early warning and early action. It also supports and coordinates the GPN crisis response capacity and takes the lead in a UNDP-wide approach to strengthen UNDP capacity in preventing, preparing for, responding to and recovering from crisis.
Under the supervision of the Team Leader for Asia/Pacific, Latin America, the Caribbean, Europe and the CIS, the Programme Specialist coordinates the Crisis Bureau interventions in these regions in close collaboration with GPN Teams and the Regional Bureau for Asia and Pacific (RBAP) the Regional Bureau for Latin America and the Caribbean (RBLAC) and the Regional Bureau for Europe and the CIS (RBEC). S/he allocates resources in line with the GPN vision and agreed priorities and to provide strong, coherent and coordinated support to COs in the Asia/Pacific, Latina America, the Caribbean, Europe and the CIS Region.
Duties and Responsibilities
Strategic country support coordination and timely delivery of technical assistance, programme and operational support
- Ensure timely application of agreed business processes to guarantee predictable country support for COs on crisis prevention, response and recovery issues.
- Stay abreast of developing crisis in regions in Asia/Pacific, Latin America, the Caribbean Europe and the CIS regions and identify/understand the regional and country support needs as it relates to crisis and fragility.
- Support prioritisation exercise with RBAP, RBLAC and RBEC to determine region priorities, taking into account local needs, capacities and resources, as well as corporate and partnership crisis related commitments.
- Contribute to the roll out of the New Way of Working at country level.
- Coordinate CB’s review of Country Programme Documents in priority countries in consultation with all GPN Teams, ensuring that programmes are crisis/conflict sensitive and reflect crisis-related priorities in fragile contexts.
- Support effective coordination across the GPN to ensure the provision of crisis and fragility-related synchronized, consistent, coherent and comprehensive support and advisory services.
- Working with the GPN Teams, contribute to ensuring quality assurance and relevance of crisis prevention, response, stabilisation and recovery programmes and ensuring alignment with corporate strategies and policies, through the review of substantive inputs to established country programming processes (e.g. CCA, UNDAF, CPD, Integrated Strategic Framework and other joint analysis and programming tools).
- Ensure continuous liaison with RBAP, RBLAC and/or RBEC, Regional Hubs and GPN focal points at the technical level to ensure alignment with regional priorities, integration of the Regional Bureaus’ inputs into GPN/CB country support and coherence with related development practices.
- Ensure that the country information databases are up to date on crisis and fragility related matters and informed by steady observation and monitoring of events, regular communications with RBAP, RBLAC and RBEC, internal analysis and outside specialized source.
- Support initiatives to strengthen the capacity of COs for crisis preparedness, response and recovery through organizational learning activities in collaboration with GPN Teams (e.g. training packages and modules, workshops, web-based materials, webinars etc.).
- Support the continuous collation of lessons learnt and best practices in crisis preparedness, response and recovery.
Timely management and coordination of crisis response
- Support recovery programming in times of crisis, the implementation of timely, sequenced and appropriate UNDP response and recovery activities, safe and sustainable response actions and timely and commensurate funding allocations.
- Ensure the secretariat function of temporary support structures, timely organization of coordination meetings, information sharing and proper record of decisions.
- Support the determination of Level Declaration, composition of the SURGE Planning Team, deployment of First Responders, selection of SURGE Advisors, etc.
- Coordinate the preparation of all background material submitted to the Crisis Board, including the Exigency Memo, the SURGE Plan, Business Cases and After-Action Reviews.
- Support crisis response allocations and track timely delivery of the funds.
- Support the establishment of the Crisis Management Support Team when L2 or L3 crisis have been declared.
- Follow UNDP rules and procedures and agreed internal business processes for the sourcing, selection, deployment, management and exit of advisor deployed in response to crisis.
- Support country level post-crisis assessment processes (e.g. recovery and peacebuilding assessments / post disaster needs assessments) from a process design and coordination perspective, working closely with GPN technical teams, RBAP, RBLAC and/or RBEC.
- Support the development of recovery plans, recovery frameworks, strategic response plans, etc.
Partnership and collaboration with UN and non-UN partners
- Engagement and liaison with relevant partners, including UN entities, in relation to operational country specific issues in close collaboration with RBAP, RBLAC and/or RBEC.
- Maintain strong relationships at the technical level within the UN System and collaborates closely with UN system partners on country specific crisis situations, in particular with : (i) DPPA and DPO on issues of integration and mission transition, and in the context of countries with peacekeeping and special political missions; (ii) DPPA/PBF in relation to peacebuilding project development and implementation support; (iii)
- OCHA on issues related to humanitarian response plans, humanitarian planning at country level and the operationalization of the New Way of Working at country Level; (iv) UN Agencies, Funds and Programmes, to ensure coherent responses.
- As appropriate, liaise and collaborate with the WB and other IFIs on country-specific issues in particular on PDNA and RPBA in close collaboration with the GPN Crisis and Fragility Policy and Engagement Team.
- In close coordination with RBAP and/or RBEC, BERA and relevant GPN teams, keep track of the organization of country specific and crisis related International Pledging Conferences and ensure CSMT support as required.
Planning for the Asia/Pacific, Latin America and the Caribbean, Europe and the CIS region and deployment for immediate crisis response
- Broker prioritization / organizational focus on high-impact crisis support vis-à-vis the broader GPN and Regional Bureau and aligns the use of resources behind these priorities.
- Support the establishment of work plans for Asia/Pacific, Latin America and the Caribbean and Europe and the CIS and internal collaboration practices, role modeling how integrated work approaches are translated in UNDP’s crisis support.
- Support the programme support function for Asia/Pacific, Latin America and the Caribbean and Europe and the CIS, ensuring that robust systems are in place to monitor the status of Crisis Bureau support together with financial and risk management obligations (i.e. associated budgets and expenditure reports in ATLAS, etc.).
- Support the contracting and supervision of consultants to support programme development in the Asia/Pacific, Latin America and the Caribbean and Europe and the CIS Team.
- Deploy as first responder – within 48 hours after a crisis – to support Country Offices in initial assessment, the setup of appropriate temporary crisis response structures, draft early recovery projects proposals and prepare for the SURGE Planning mission;
- Participate in UNDP multidisciplinary teams to contribute to the formulation of national and regional strategies in post-conflict settings;
- Support post-crisis assessment processes (e.g. RPBA / PDNA) from a process design and coordination perspective, working closely with GPN teams;
- Participate in inter-agency mission and coordinate inputs from various GPN teams;
- Support country level preparedness planning and programme criticality;
- Represent CB as part of the SURGE planning team;
- Ensure that critical cross cutting issues such as gender and conflict sensitivity are mainstreamed in assessments and plans.
Knowledge Development and Management
- Actively contribute to community of practices to ensure wide dissemination of best practices and lessons learned from the implementation of programmes related to crisis and fragility in Asia/Pacific, Latin America and the Caribbean and Europe and the CIS;
- Influence and promote the advance of policy dialogue in thematic relevant to the Asia/Pacific, Latin America and the Caribbean and Europe and the CIS regions such as disaster risk reduction and recovery through synthesis of knowledge emerging from the implementation of programmes in-country;
- Support the knowledge extraction, analysis, documentation, codification of results/lessons learned in the implementation of programmed in priority countries, in line with guidelines and corporate tools, including After Action Reviews.;
- Support the capacity development of UNDP staff in the Asia/Pacific, Latin America and the Caribbean and Europe and the CIS regions in application of tools and practices related to crisis and fragility.
Required Skills and Experience
A Master’s degree, preferably in international development, law, international affairs, business administration, development economics, or other relevant field
- 7 years of professional work experience providing policy and programming advice and pioneering approaches in results-based management, knowledge generation and dissemination to advance sustainable agenda at international level. First hand expertise of crisis response, including managing rapid response in crisis settings and complex emergencies;
- Knowledge and understanding of crisis prevention, preparedness, response and recovery (both disasters and conflicts); resilience; stabilisation; transition; etc.); international crisis response architecture (including humanitarian system; peacekeeping operations; special political missions; etc.); gender equality in the context of programming in humanitarian and early recovery settings);
- Proven ability to coordinate crisis response with UN entities, including knowledge of UN policies and procedures on crisis response and complex emergencies, as well as related management of information;
- Knowledge of UNDP’s crisis response, prevention and recovery mandate, policy and tools.
- Experience working in a crisis context as part of UN Management highly desirable.
Fluent and proficient in English and Spanish. Knowledge of other UN