|The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.|
The IRC’s recent programming in Europe began in 2015 with a large-scale emergency response in Greece. Supported by a large IRC team and several local partners, IRC Hellas is providing assistance in the fields of child protection, women’s protection and empowerment, information provision and protection referrals, water, sanitation and hygiene, and cash assistance. The design and development of livelihoods programming for urban areas in the spirit of local integration is also in process. In 2017, the IRC will expand its programming in the greater Athens and Thessaloniki urban areas, supporting people as they transition from living in sites to urban environments while still maintaining the ability to respond to the needs of asylum seekers waiting on the islands.
In addition to the delivery of high quality humanitarian assistance, a key priority of the IRC’s response to the refugee crisis across Europe is in building partnerships, strengthening and empowering civil society, and providing support to governments in responding to the short, medium and long term needs of refugees and asylum seekers as they integrate into their new environments.
The IRC Country Director for Greece is responsible for overall leadership and supervisory management of IRC offices and operations in the country, including stewardship of resources, staff safety and security, program quality and accountability, and performance management. The Country Director is IRC’s principal representative to the Greek government, donors, international organizations, and other NGOs. The Country Director is expected to respond effectively to a constantly changing environment for refugees and vulnerable host populations in Greece with effective programs via direct implementation and with national partner organizations. The Country Director will develop a clear vision for the country program, bringing the staff team together to deliver high-quality programs and advocacy.
Success in this position requires an individual with demonstrated team leadership abilities; representational (including media relations), communications and risk management skills; and a facility for developing networks to build partnerships and diversify program resources. S/he will be directly responsible for the overall coordination and strategic direction of the country program; providing supervision and coaching for directly supervised senior managers; leading country program teams to identify, design and deliver responsive, high-quality programs; ensuring efficient management of public grants and private funds for results, compliance and high-quality, timely reporting; and oversight of financial management systems.
Based in Athens, the Country Director oversees all IRC operations in Greece. Reporting to the Regional Representative for Europe, this position receives support from regional and headquarters staff in the areas of program quality, new business development, advocacy and communications, safety and security management, finance, operations management, and external affairs. The Country Director is additionally expected to actively participate in defining the IRC’s public advocacy positions. The Country Director directly supervises six positions. This position requires extensive in country and occasional regional travel.
Leadership and Representation
- Lead the country program by maintaining open and professional relations with colleagues, promoting a strong team spirit and providing guidance, oversight and resources to enable staff to perform successfully.
- Develop and carry out strategies that result in strong representation with: Greek Government authorities at various levels; donors; UN and other international organizations; international and local NGOs; and networks such as the INGO Forum.
- Ensure that the IRC remains a partner of choice for major international donors.
- Develop and maintain a high level of understanding of donor priorities and planned funding.
- Initiate and sustain strong, mutually beneficial and authentic partnerships with Greek organizations.
- Seek out and pursue opportunities to raise the profile of the work of the IRC and its partners in Greece, as well as the lives and the needs of the people the IRC seeks to serve.
- Play a leadership role in efforts to improve humanitarian response coordination in Greece.
- Lead country program collaboration with colleagues in the IRC’s European and Syria Regional Responses to deliver regional programming and advocacy.
- Maintain an excellent contextual and geopolitical understanding, allowing for the early identification of new developments and trends
Strategic Direction, Program Quality and Growth:
- Finalize and then lead the delivery of the new IRC Hellas strategy, setting out a vision for the country program up to 2020, to deliver the highest quality programming possible and secure the resources necessary for realization.
- Align programming to the IRC’s global mission and strategy, sectoral expertise and technical standards.
- Ensure program quality through consistent use throughout the country program of: rigorous assessment, design, and proposal development and review processes;comprehensive monitoring & evaluation, accountability and learning systems; staff development investments; and partner organization capacity strengthening.
- Remain current on national and regional issues impacting the country program and partners, and develop responsive strategies to ensure the IRC mission can be carried out appropriately in rapidly changing contexts.
- Ensure country program alignment with and involvement in meeting regional objectives.
- Identify opportunities for appropriate expansion and growth of programs, supported by the acquisition and investment of human resources.
- Ensure timely submission of competitive, responsive and high-quality proposals, and support colleagues in negotiations with donors.
Stewardship and Operational Management
- Drive operational excellence to achieve optimal efficiency and cost-effectiveness in all functions and operations of the country program.
- Oversee the development, deployment and utilization of financial and operational policies, procedures, and systems to deliver compliance with IRC and donor requirements.
- Ensure responsiveness and appropriate levels of in-person and remote support to all offices, especially in the areas of HR, finance and supply chain.
- Provide timely and effective oversight of the Greece country program’s financial position.
- Maintain effective and coordinated budget monitoring processes for grant funds and discretionary funds.
- Seek opportunities to introduce efficiencies and eliminate redundancies in existing business processes.
Staff Performance Management and Development
- Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
- Provide constructive feedback and counsel on appropriate career paths and professional development for IRC staff.
- Oversee the management, coaching and development of staff to build a cadre of skilled, committed and motivated personnel.
- Promote and monitor staff care and well being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of staff.
- Offer leadership support for successful adherence by all staff to IRC’s Global and country level HR Operating Policies and Procedures.
Safety and Security Management
- Take primary responsibility for overall management of safety and security for the country program.
- Oversee management of all security issues, including appropriate response to emergency situations as they arise.
- Create and maintain a culture of safety and security throughout the country program, including trainings and briefings that prepare all country program staff for security incident prevention and response.
- Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the Greece country program.
- Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff and with partner organizations.
- Maintain open communications with regional management staff, regional technical advisors, and HQ departmental staff.
- Postgraduate degree in Political Sciences, Social Sciences or in other relevant field
- At least ten years of progressively responsible relevant work experience, including leadership at the Country Director level of multi-site, multi-sectoral operations in a complex operating environment
- Experience of building personal networks at a senior level, resulting in securing new opportunities for the organization
- Demonstrated successful leadership and management experience with a multi-disciplinary team, including active mentoring and coaching
- Proven experience delivering appropriate levels oversight of a portfolio consisting of a variety of complex, high-value donor-funded projects
- Extensive representation and fundraising success, including prior experience with European donors
- Proven ability to negotiate and work with partner organizations. Experience with organizational capacity strengthening and partnership building helpful
- Strong budget and fiscal oversight capacities
- Established capacity to deal with ambiguity in stressful situations
- Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes
- A keen understanding of political complexities in the Middle East region
- Greek language skills a definite advantage
- This position is based in Athens with an estimated 25% of the Country Director’s time spent in other locations in Greece and the region.
- The security phase for Greece is Green, and all employees are required to abide by any security directives put in place.
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