The Country Director is the leader-manager for LWR’s office in Syria and the official spokesper-son for LWR in the country. Her/his primary responsibility is to develop both short-term and long-term strategies for recovery and sustainable development, provide direction and vision to LWR op-erations, office staff and coordinate with peer international NGOs in a manner that comports with LWR’s vision, values, and strategy and acquisition of donor funding to build, sustain and expand country program. S/he plays a key role, working with other LWR HQ Departments to link programs and partners to donor, constituent, and advocacy targets. The Country Director also has overall re-sponsibility for ensuring that the office is efficiently and effectively managed and liaising with lo-cal government, donors and peer agencies.
- Provide leadership in developing and managing a program that is consistent with LWR’s re-gional and country strategies.
- Provide technical assistance and project oversight to program and implementing partner staff in designing, implementing, and evaluating humanitarian response and development programs in sustainable livelihoods, community managed disaster risk reduction activities, capacity strengthening and peace-building, etc.
- Guide LWR’s accompaniment work in identifying, building, maintaining, and evaluating partner relationships. Promote partner organizational capacity development as a part of the accompaniment process.
- Monitor, evaluate, and distill lessons learned from project and program implementation. Report to the LWR HQ on lessons learned and use that information to improve practice and to inform the next planning cycle. Promote learning among partners in the country.
- Work in close coordination with the Regional Team to ensure timely response to disasters and complex emergencies in Syria.
New Business Development
- Work with the LWR HQ to develop an annual grant-seeking strategy. Develop country specific strategic plan and proposals for programs that will successfully transition our relief programs to early recovery and transition to more long-term development programs.
- Primarily responsible for building and expanding country portfolio. In this process, the Country Director is required to actively pursue new sources of donor funding and maintain adequate donor funding levels to sustain identified program and support activities. Remaining aware of donor priorities and funding intentions.
- Build LWR’s program through donor engagement, project design and proposal development, in collaboration with HQ. Country Director is responsible for in-country fundraising.
- Help identify and pursue new funding opportunities with institutional donors including U.S. Government or other bilateral or multilateral donors, foundations and corporate philanthropies.
- Support and/or lead the development of proposals to donors in coordination with the Regional Team and NBD unit. Coordinate with External Relations Dept. on organization-wide fundrais-ing efforts, constituent engagement efforts, and related information.
Representation and Coordination
- Initiate and strengthen relationships with host Govt. authorities, UN Agencies, Donors, community of international organizations, local partners and other local NGOs, community-based organizations, and grassroots organizations in Syria. Represent LWR on the ACT Alliance Forum and during drafting and implementation of Appeals. Coordinate non-appeal projects with ACT members to ensure non-duplication of efforts.
- Keep abreast of, and report on, social, political, environmental, and economic trends in Syria. Work with the Public Policy Department to guide and strengthen LWR’s advocacy work in the US by sharing timely information from partners and about developments in the country.
- Identify and develop relationship with people, organizations and institutions that can enrich country programs and help achieve LWR’s strategy. Participate in relevant networks, forums and other coordination and learning spaces.
Financial / Office Management & Compliance:
- Oversee the preparation and monitor implementation of the budget and cash flow for the office; ensure that generally accepted accounting principles are adhered to in areas includ-ing: (a) authority and approval, (b) proper documentation, and (c) physical security. Coor-dinate with F&A on country office financial and budget management and monitoring, and address audit findings.
- Ensure compliance with LWR policies and procedures. Oversee the development and/or updating of country program specific policies for personnel, finance, administration and se-curity and assure compliance with local law.
- Oversee and develop a strong office team, organized around operational outcomes and pri-orities. Ensure team learning and individual and team performance standards and accounta-bility. Provide frequent feedback to, and support for, the country office team. Identify training needs, and plan training opportunities for team members to enhance their skills and expertise.
- Ensure that LWR Syria is legally authorized to operate as an International NGO and is in full compliance with the national laws of Syria including regulation related to registration, taxation, payroll/human resources, and reporting. Ensure that staff comply with donor regulations for all projects funded by restricted grants
Safety and Security Management
- The Country Director is ultimately responsible for the safety and security management of staff, operations, and assets and directs country-specific response to security threats and in-cidents, up to and including management of evacuation. Monitor security level and consult with the LWR HQ as necessary. Responsible for ensuring that Incident Report Forms are completed and submitted to HQ in a timely manner (within 12 hours).
- Responsible for ensuring all staff are given a security briefing, and required documentation and ensure application and compliance of security protocols and policies.
- Ensure that country security guidelines, SOP’s and policies are in place and they are strictly followed.
- Deep commitment to LWR’s core values and ability to model those values in relationships with colleagues and partners.
- Familiarity and experience addressing key development and economic and social justice issues (including humanitarian assistance, conflict situation analysis, long-term development that in-cludes rights-based and gender programming) at a practical and policy level. Practical and intel-lectual familiarity and experience in Syria, including conflict-affected areas, required.
- Demonstrated experience in the design, management, implementation, monitoring, and evalua-tion of emergency response projects, humanitarian assistance and long-term recovery programs.
- Demonstrated ability to manage an office, program, and budget and to supervise staff.
- Master level education in social sciences, Middle East studies, economics or relevant education.
- At least eight years of progressively responsible professional experience in Middle East coun-tries and with humanitarian assistance, livelihoods, gender, self-help groups and/or conflict res-olution.
- Proven experience working with international donors and NGOs.
- Fluency in English and Arabic languages is required for this position.
- Excellent interpersonal skills.
- Prior experience of working in complex emergencies and security risk countries is required to be successful in this position.
- Candidates from Middle East region with knowledge and experience of current Syrian situation are preferred.