Expert for the Development of Business Procedures and Project Management Guidelines

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Expert for the Development of Business Procedures and Project Management Guidelines

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Application closing date: 5 November 2018

Background Information – Job-specific

UNOPS has been supporting the Decentralization Reform of the Islamic Development Bank (IsDB) and the expansion of its operations.

The Bank’s strategic documents, namely the 10 Year Strategy of the Bank (10YS: 2016-2025) and the President’s Five-Year Program (P5P) call for efficient and effective business delivery.

To meet the aspirations of IsDB’s Member Countries (MCs) for the Bank to be pro-active, fast and adaptive, and to be at the frontier of development, IsDB embarked on a major decentralization as part of the Presidents 5-year Program (P5P). Operational efficiency and partnerships expansion are high on the IsDB agenda. The IsDB is adopting a new business model focusing mainly on empowerment and accountability, whereby, the operational functions are entirely decentralized.

The purpose of this assignment is to support the IsDB in the development of its Business Procedures and Project Management Guidelines to support the decentralization efforts.

Functional Responsibilities

Under the overall responsibility of UNOPS Head of Programme, and direct supervision of the Project Manager, the expert will be responsible of the following activities:

1) Development of the IsDB’s Business Procedures

The objective is to review and finalize the draft BP document developed by the IsDB with an objective to ensure that the BPs are clear, complete, coherent, and consistent with the new adopted business model, organizational alignment, mandates and responsibilities of the different business units to enhance the efficiency and effectiveness of Operations Business. The scope of this component is to undertake the following activities to update existing or develop new BPs as follows:

a) Review, assess, classify and benchmark the Bank’s existing Operations Policies and Business Processes:

Review the existing BPs to assess and identify gaps and needs for changes in the BPs, in addition to benchmarking them with those of other MDBs to introduce best practices for improvement in their implementation. The expert will:

i) share the analysis of the review and assessment of the BP,

ii) confirm the gaps identified in review and assessment process, and

iii) provide recommendations on how to make BPs more efficient and effective;

b) Finalize the draft BP Documents: Based on the review and assessment and feedback, the expert shall:

i) prepare the index of changes in the BPs;

ii) finalize the BPs after endorsement of the draft documents by the IsDB Management;

2) Development of the IsDB’s Project Management Guidelines

The objective is to develop guidelines that enhance efficiency and effectiveness of the Bank’s operations as well as to support quality assurance, and to establish a road map with an optimal approach to their introduction and implementation. The scope this component is divided into two phases :

a) Phase one: to undertake a desk study of modern project management techniques, covering the following aspects:

i) Benchmark study among the MDBs to provide a concise overview over project management techniques being used by other sister institutions;

ii) Literature review on project management and synthesize the wide range of approaches in an overview that can be used and to recommend the techniques that are most relevant for IsDB operations team leaders;

b) Phase two: based on the above, establish an action plan for the development of the guideline in a participatory manner, involving stakeholders including global practices, regional hubs and other relevant departments of the IsDB through the following activities:

i) Prepare and facilitate workshops/ discussion sessions to specify requirements and specifications of the project management guidelines and success criteria for its development, introduction and implementation;

ii) Synthesize the output and feedback from the workshop/ discussion sessions participants with recommendations for development of tools and templates to be used by the guideline users;

iii) Draft an Inception Report of the assignment, including a preliminary outline of an action plan for the development of the guidelines and a road map for their introduction and implementation. The Inception report should also outline how the development of Guidelines could be integrated with the development of a Quality Assurance System

iv) Develop the Project Management Guidelines with tools and templates and road map for rolling out;

v) Prepare training modules for the roll out team for training of the IsDB staff on introduction of the guidelines;

vi) Submission of final documents that includes all aspects elaborated above, as follows:

Detailed Guidelines for Project Management (Designed e-document) and concise version of Guidelines for printing and publication A detailed rollout plan for introduction and implementation of the guidelines Training Module for the roll out team including presentation material and case studies for training sessions Working Papers from workshops actively engaging the operations team leaders and other relevant stakeholders to support change management The expert will work under the guidance of the IsDB OQR Division. The deliverables will be developed based on consultations with all relevant internal stakeholders and will be in line with IsDB’s new organizational structure, Business model and the Delegation of Authority (DoA).



  • Master’s degree in International Relations, International Development, Economics, Business Administration, Public Administration, Project Management or related field is required with minimum 7 years of relevant experience.
  • A first-level university degree in combination with qualifying experience and additional 2 years of experience may be accepted in lieu of the advanced university degree.


  • A minimum of 7 years of professional experience in project management, change management and/or business analysis is required.
  • Strong analytical business background required
  • Experience in working in a multi-cultural and international environment is required
  • Proficiency in the use of computer applications, including MS Office (MS Word, Excel and PowerPoint), use of database, research and spreadsheet applications for analysis is required
  • Fluency in English is required.
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